Sam's Club

"The butcher was very rude to not only me but other customers that were there before me. It was 3 hours before they closed and they were already cleaning up. The customer before me had been waiting for about 5 minutes ringing the bell for the butcher with his just looking through the glass. Finally, the butcher came out, the guy told him “sorry, I wasn’t sure if you were able to hear the bell ring” and said “I’ve heard the bell this whole time, I just have other things to do”. When it was my turn I asked for a price on a whole piece of ribeye. He kept insisting that I just buy it from the coolers because he was busy trying to close up the shop. I asked him to please give me a price on the whole piece because I wanted to cut it myself and he still refused to help and told me if I wanted to buy it, I should just get meat from the cooler. I told him I wasn’t interested on that and I would rather buy a whole piece and he just walked away. I won’t be returning to this Sam’s club. Very disappointed."

"Recently moved to Texas with my partner and went shopping at Sam's Club for the first time. While at this establishment, we obtained some name-brand nuts which were fine, albeit a tad stale, along with a variety of produce and a package of meat. Once returning home, two of the fruit varieties I had obtained tasted of mold--which I did not notice until already having swallowed, and due to having an immunological condition I ended up with a sore throat from it all day. The third variety of fruit my partner decided to eat and he stated it had absolutely no taste whatsoever. We cook all of our meals and I cannot risk consuming potentially hazardous food, thus we decided to return all of the food aside from the nuts. When we went in to return the items, the person who was processing the return told us that RARELY does anyone return anything that is moldy, then kept reiterating how it was going to get THROWN OUT (was this supposed to change our minds?). This employee said they were putting it in as, "overbuying", despite the notification that this return was over the mold and skepticism of their "fresh" products in general. As I attempted to communicate that our decision to return most of our items stemmed from how multiple products being moldy deteriorated confidence in Sam's Club considering it was my FIRST impression, this employee did NOT listen and spoke over me with a reiteration about what foods other consumers generally return. They did not make eye contact with me a single time. Incredibly disrespectful and unprofessional, this came as no surprise considering how this is simply a denomination of Walmart. Maybe if management was better the employees would be more likely to make eye contact and be more respectful. This poor experience was a reminder to try to shop more local instead of supporting a soulless corporate entity."

"This club is poorly managed. Tire and battery is horrible here. Tried calling multiple times and I get hung up on. Filed complaints over and over. They do not care about their members. The store will pass you on and on to different people who are not supervisors and now it seems supervisors are avoiding the calls to talk to fix the problem. I recommend going out of your way to a different sams club. This club will take time out of your work day to fix something that could of been done in the first place. Avoid at all costs. I'm pretty sure they will reach out now after this post. But it's pointless. The supposed supervisor Leroy will harass you and then act innocent and then when management asks what's going on, he will pull them aside to tell his version of the story. Fair warning."

"Went to change a tire that was under warranty and some guy named Leroy started to make smart comments and being disrespectful. Seemed lazy to me and that wasn't interested on doing any more work than he really needs to. There was only one car in the garage and he had an assistant at the time, both working on the same car and wanted us to wait 2 more hours until our appointment. Costco so much better, we'll never be back."

"Purchased strawberries about 6 days ago, wanted to get some.more ready for breakfast and seen they were full of mold and decaying. Usually check them really good but I guess missed some rotting. Lemons purchased had 2 rotten one as well. Did not take pics. Seen rotten lemons while putting them away right after purchase."