Carepod US
4400 State Highway 121, Lewisville, TX 75056
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Location & Phone number
4400 State Hwy 121 #300, Lewisville, TX 75056, United States
About the Business
Carepod US is a premier home goods store located at 4400 State Highway 121 in Lewisville, Texas. Our store offers a wide range of high-quality and stylish home products to enhance your living space. From furniture to decor to kitchen essentials, Carepod US has everything you need to create a cozy and inviting home. Visit us today to shop our curated selection and discover the perfect pieces for your space.
Reviews
"I really loved this machine. We used it for our toddler. But earlier in April a part broke and despite multiple emails they have not replaced it or thought to even contact me. So as much as I hate leaving bad reviews and while the machine itself is great I don’t think they honor their warranty."
"I have had plenty of humidifiers in my day and Carepod is one of the most simple and effective humidifier I've owned. Plus there customer service is phenomenal, they are quick to respond and help with any questions or problems you have!"
"I love my carepod. I had it almost a year and had an issue. Customer service was wonderful and am getting a replacement unit."
"Update: Carepod has not asked me to update my review. I am doing so independently. Customer service got back to me and is sending me a replacement unit. I am returning my broken one so they can investigate what's wrong with it. I am satisfied. Original review: I love their humidifiers, but they have subpar customer service. The two units I own are easy to clean and operate. They are less than a year old. One recently stopped working. I contacted Carepod (they only accept messages which they respond to within a few hours and have no chat or phone number for customer service). They asked me to send a video of the issue, which I did, but have said nothing since about either fixing or replacing my unit which is still under warranty and I have reached out twice since to ask for an update. In sum, great product, poor customer service."
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