Best Buy

"I went to this BB location on 1/13/2024 (time noted on the receipt is 17:31) to return an Oura ring that was the incorrect size for my fiancé in order to exchange it for the correct size. We requested a different ring finish (brushed titanium) and correct size (size 11) to be shipped to us. Well we received the ring today and the finish was correct (brushed titanium) but the rep failed to order the correct size and ordered the same size ring that was returned (size 9). We’re very annoyed that we waited only to receive the incorrect sized ring. I am disappointed in the bad customer service we received. Now we have to waste more time returning the ring and waiting for the another one to be delivered to us. Please do a better job next time!"

"We found everything we needed to set up my daughter's new home office. This location was well stocked and had plenty of people there to help. Everyone was very nice and greeted us at the door."

"The salesman was very helpful and knowledgeable and even assisted with locating my choice at a nearby location where I was able to pull up four pickups. The only issue I had was another employee eating chips on the floor behind the counter out of her hand and handling merchandise. This day with Covid rising again, that is totally unsanitary!!! Luckily I was wearing a mask."

"I ordered 2 items online that had special “open-box” pricing. I’ve I arrived I checked-in for curbside and was quoted a 3 minute wait. After 15 minutes I went inside to the pickup section of the store. The young male cashier found one of my items quickly. However, the other item took at least 20-25 (additional) minutes and 4 more employees to finally locate. The said that they thought the packaging would be different. So much for the ease and convenience of ordering online for curbside pickup. Maybe add a picture of said item into the system so it’s easier to find. I gave a 4 star rating for the teamwork I witnessed and for the professionalism each staff member showed."

"Best Buy is a land of electronics. In electrinics say any thing, you get it there. Prices are good and highly attractive show room. Worth shopping."