Domino's Pizza

"2nd time ordering took over 1hr. This time i Called and asked to cancel the order due to it being over an hr Person i spoke to didnt even say his name just said "kay, its canceled". Retraining or new hire is needed."

"Picked up our carryout order. They had an amazing deal 2 med one topping pizzas, garlic knots, cinnamon twist, and a 2 liter soda for $19.99. Definitely scored for dinner for a family of 4. The food was fresh and hot upon pickup. The staff was friendly and welcoming as well. Order was ready within 10-20min as mentioned in my order confirmation."

"We ordered a pizza and we work next door to this store, the manager is so kind and professional and she hand carried our order to us! So fabulous! Linda is awesome!"

"Absolutely TERRIBLE customer service. I spent 2hrs trying to order online but the app wouldn’t work, than spent 30min on the phone with a guy who didn’t understand much english to get my order done correctly, when he finally said “let me connect you to the store” it was exactly 1min after they closed, so I decided to call this store because they were open for another hour; & this location was horrible over the phone. I simply wanted 2 pizzas for me & my family while we were staying at a hotel, & the guy I talked to didn’t want to help me at all. I originally was told “no it’s out of our area” & than was told he would speak to the manager for me instead of letting me speak to the manager. He continued to be dramatic & say “I don’t think that’s possible, you’re WAYYYYY out there!”. Idk how they do it in San Antonio, but 13min away is normal for most places to deliver… after talking to his boss he told me “we can do it, but you better make it worth our wild”… before doing this I was going to tip $20 to the driver (which was WELL over the typical 5%,10%,& 15%. Tips shouldn’t be a requirement imo, but I Always try to give a good tip; but explaining to me that they will only provide me with an order if I give them a good tip was VERY unprofessional!… after nearly 3hrs of trying to order some pizza I was very frustrated & said “I’m just going to pick it up, because this is ridiculous & I shouldnt have to tip big just to be serviced” & they guy told me “yea that’s fine, we arnt that far away & you shouldn’t have an issue getting here before we close”, but than insisted that I pay over the phone. I gave my card info but he kept telling me it was incorrect & that i should just get cash to pay in store…. I don’t think I’ve ever had an issue ordering food while on vacation. not only was i told I’m required to tip big for a 6 mile delivery; but I’ve NEVER had someone tell me that I need to go to get cash…. Is 6 miles really that difficult to drive in San Antonio?, is it normal here to tell customers that they need to “make it worth their while” in order to be serviced?… I ended up letting the guy know I was interested in business anymore & ended up door dashing Taco Bell. Not only was the dasher further than 6 miles, but he serviced with a smile & made sure we got everything we needed."

"The pizza was well cooked. Plenty of chicken breast pieces and pineapples. They don’t give out pepper packages anymore..... (╯°Д°）╯︵ /(.□ . \)"