Duluth Trading Company

"It is rare to go to a store and feel welcomed. Right off the bat, Shannon greeted us and had a conversation which is a rare experience in today’s shopping scene. Everyone else was welcoming and ready to help. It was a nice experience and I hope to return next time we are in the area."

"Every staff member was willing to help however one pounced every time I tried to look at something. The first time, I get it. Said I was ok thanks. But the third and fourth time it was getting invasive. It was clear I wasn't comfortable and had to raise my voice a little that Id ask IF I needed help. Discounted prices were not clear on items so my partner asked her for help WHEN we wanted it but by that point I was extremely uncomfortable shopping there any more and left without purchase because I couldn't be left alone to browse. Shop is missing a lot of ladies larger sizes esp in work jeans, not fashion jeans. This older lady who badgered me seems to have upset someone on Google reviews previously, perhaps she needs some retraining? It's a lovely store but she spoilt what was supposed to be a nice shopping experience for me and my partner in a shop he likes."

"Went in and not one associate asked if I needed help. Love the merch though. If there was a negative 5 star I would have chosen that for service"

"Wow, overwhelming clothing store. Please note that I personally hate shopping, but my husband wanted to try on some of the Firehose pants because one of his co-workers has a pair and loves them. Store is clean with nice displays of clothing, shoes and some camping items. Beware, they are proud of their wares..hiking boots and shoes are $75 and up. The hubby bought 4 pair of the firehose pants, a pair of overalls and 1 pair of buck naked underwear for just under $400. Some items were marked for clearance - 40% off, 1 pair was shorts were still $30. Clothing appears to be good quality, we will see how the pants hold up over time."

"First time to be a Duluth Store. New to Lubbock, Texas. Employees greeted us at door. Each one super friendly. Everyone is so eager to help you find something. Store is new so super clean and smells good. Everything is merchandised neatly and accordingly. Variety of items from shorts, shirts, vests, hats, shoes, cups to underwear. Didn’t have size on rack. Employee went to back to look. Didn’t have shorts but offered to order and ship anywhere for free. Suggested other items as well. Other items like hand lotions, bar soaps to dog items. Clothing has a guarantee."