Verizon
2505 Laporte Avenue, Valparaiso, IN 46383
Hours open
Monday:
9:00 AM - 7:00 PM
Tuesday:
9:00 AM - 7:00 PM
Wednesday:
9:00 AM - 7:00 PM
Thursday:
9:00 AM - 7:00 PM
Friday:
9:00 AM - 7:00 PM
Saturday:
9:00 AM - 7:00 PM
Sunday:
10:00 AM - 5:00 PM
Photos
Location & Phone number
2505 Laporte Ave, Valparaiso, IN 46383, United States
About the Business
Verizon is a leading telecommunications company located at 2505 Laporte Avenue in Valparaiso, Indiana, United States. This Verizon store offers a wide range of services including mobile phone plans, internet services, and the latest technology devices. Customers can visit this location for assistance with their Verizon accounts, purchasing new devices, or troubleshooting any technical issues. With knowledgeable staff and a commitment to customer satisfaction, Verizon is a trusted destination for all your telecommunications needs.
Reviews
"Every time I come to this location most of the staff lacks simple knowledge and provides false information. I have more success simply calling Verizon or using the app myself. I asked if I could reduce my bill since I did not use most of my bundle add-ons and they told me I would lose the benefits of the plan entirely. Wrong. I just canceled the add-ons online and still obtain the same plan. $20 saved. I then asked if my company offered a discount and instead of directing me on how to find out if they participated. They simply replied they wouldn’t be able to tell me and it’s something I find out through my employer. Wrong. It’s online and you simply put your work email to see if you qualify for the discount. 20% saved off my bill. Don’t waste your time. For the amount you pay for Verizon, the staff should be more willing to help the customer. Ridiculous."
"I was over charged and tried to be refund the extra charge. The staff handle the situation and gave me the impression that I would get all money back. Instead, I got passed on to other departments. In the hope I will give up on my extra charge for three years. Verizon talks about integrity and professionalism."
"Came in on 12/23 and worked with Lorenzo, Was lied to about trade in promotions. Was lied to about XBox promotion with Home Internet. Was lied to about a "free month" with Home Internet. Was promised by Ken that forms would be filled out to correct all of this. No follow up from him. Store manager John reached out via email and then stopped responding as I explained my issues. Had to go to a store in Illinois to learn that I had been taken advantage of by this staff."
"Went into the store to get info about internet and the guy who helped us lied and told us we could get the Xbox promo by ordering in store and could save us $10 by changing our plan only to find out him changing our plan would cost us $25 more. Found out they make commission so he lied to make extra money, be careful"
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