The Home Depot

"Steven was very kind, Joseph was very helpful, but when citibank chose to close my card without notice because I hadn't used it in 6 months, I was then forced to call and talk with someone from outside the country with broken English who I could hardly hear, while the night stock crew were doing their job..but it was so loud it made it quite difficult...so not great, but hopefully better next time."

"Carpet... bought top of line carpet. Only had for a year and it looks like we've had it for 5-10 years. Very dissatisfied! Before and after Menard cheap carpet held up better over the last 10 yrs. Btw I vacuum every monday."

"Bought a refrigerator and the install guys were terrible!!!! Came in with wet dirty boots no booties got my carpet trashed. Then wouldn’t give me 3 minutes to clean were the old one was literally pulled me out of the way. Next left the packaging all over the floor and outside. Next asked me to give them a good review. REALLY!!! And last there truck leaked engine oil all over my new driveway staining it. After they were done it cost me almost $200 to have the carpets cleaned and driveway cleaned. Do Not Use them or you will have same issues. Very disrespectful"

"Customer Service is a joke. Went in to ask why military discount did not show up on order placed on- line. The two boys who were behind the counter were too busy horsing around to listen to my issue. The one insisted that the discount did show up and when I insisted it did not, was told that I couldn’t talk to him like that - what I can’t disagree? When I put the items on the counter, to show what I had bought and again, ask why the military discount did not show up. He said I needed a refund and why didn’t I just as for that to begin with and he refunded my items. I DID NOT WANT A REFUND, I wanted to know why I didn’t get the military discount. Finally I asked for a manager because I was no longer going to put up with his smart mouth, his inability to listen and his overall rudeness. Even as he walked away, he could not keep his obnoxious comments to himself. BY THE WAY, I WAS FINALLY TOLD THAT MILITARY DISCOUNTS WERE NOT GIVEN ON BLACK FRIDAY SPECIALS. Perhaps someone should have led with that."

"This home improvement store really has affordable prices that is handy for any household repairs that need to be fixed right away without breaking the bank. Well organized in different categories ranging from electronics to plumbing. The staff is really polite and friendly to customers as well as knowledgeable about what the customer needs. I will definitely be coming back."