Eastern Shore Cycles

"4/13/2023: As always the Staff is very friendly / always professional. Kudos to Phil Hooper the owner and the mechanics Aaron and Dion! Great products and services. Experts in their craft. They have a big inventory of bikes, parts and accessories. Eastern Shore Cycles is my go to for my bike needs. I always recommend Eastern Shore Cycles to my friends and neighbors. 2/28/24 Another great experience at Eastern Shore Cycles! Timely service completed today by Aaron at a fair price. Phil and his guys, Dion and Aaron are top wrenches! Oh yeah they’re pretty cool too!"

"I’m from Michigan and spend a month down here for the last 3 years. Had a tire go bad on my bike and really needed fix it fast. Took it in and these guys worked me in. Great service. 2 tires and tubes also replaced chain adjusted brakes. Thanks again for the great service."

"Called the shop two times and was told they might be able to help me the technician on the phone told me they could look and see if they could help me. So I go into the shop and was told nothing could be done for me. And someone in the back spoke up in a very disrespectful voice and told me "we said we had to look at it 1st" totally reasonable request. When I came in was rudely reminded we had to look at it 1st. No duh....That's why I came in. He wasn't even who I was speaking with. He just decided to open his mouth. Avoid this shop if you would like to be treated like a person. They clearly don't know alot about wheels or tires. Or the way to treat people. True I completely agree if the 1 employee explaining the situation that the shop did not have proper equipment I completely understand that. Before I was disabled I worked in the fuel industry and know the proper equipment is needed to do jobs properly especially for customers. This would never been an issue. But for the employee to the left of the entrance to the back to make a comment to me about the question of the calls I had made I knew your employees needed to look at it. But I didn't get a simply yes or no sorry we can't. Our conversation was cut off by the employee in the back who we were never talking to. I appreciate your apology but that employee needs to understand the basic principle of not cutting off other people's conversations. As for the gentleman we were talking to in the 1st place was proper, Professional, and kind. Those in the back need to just work on bicycles. Plenty of videos on YouTube of people changing out the same tires I had. It's fine a paraplegic was able to install the tires I needed on. So you're employees are incompetent in installing a very simple tire. Lmao. Stick to tricycles"

"Bike shop work was at the price quoted and done on time as usual. Worth the drive from the coast to have work done in this clean professional bike shop."