T.J. Maxx 6850 US 90, Daphne, AL 36526

"On February 17, 2024, at 11:45 AM, I visited the T.J. Maxx store in Daphne, AL to purchase baby shower gifts. As I approached the checkout counter, I was completely disregarded by the employee, who wouldn't even turn around to greet me. I felt unwelcome and uncomfortable. I had to wait for her manager to intervene and make her service me, which was embarrassing. The total amount of my purchase was $59.08. Two days later, on February 19, 2024, I visited the same T.J. Maxx location to return an item. I patiently waited in line like any other customer. However, one of the employees at the register deliberately waited for her coworkers to finish checking out other customers before attending to me. She was clearly avoiding servicing me at her register for reasons unknown to me. I am extremely disappointed by the way I was treated at this T.J. Maxx location. I have never experienced such poor service at any other T.J. Maxx store. The employees made me feel disregarded and uncomfortable. As a customer, I only wanted to spend money at the store, but I was treated like I was not wanted. Unfortunately, it seems that the employees at this location have a problem with customers of a different skin tone than theirs. This is unacceptable behavior, and I will not be returning to this T.J. Maxx location."

"Always stocked with awesome finds, and staff is super friendly!"

"The employees here are always very nice and the store is very clean and well organized. Our cashier tonight, Sean went above and beyond with his customer service and was very kind and helpful! He is an awesome cashier!"

"I don't know what's happened to this place but they didn't have a very good selection of dresses for the holidays or outfits to dress up. They have lots of other junk in the store to buy Christmas presents with. I saw prettier dresses at walmart! And of course there's always a long wait to check out."

"Nice store, the staff was very friendly and knowledgeable on where to find products. I especially liked the cashiers, they tried to get you to joining the savings plan but not to the point of annoyance. I will definitely continue as a customer."