10X Audubon Park

"If I could give zero stars I would. Well I was given a different apartment then I was told. It smelled of pet urine. There was animal feces on the floor. The entire unit was disgusting and not cleaned. When I spoke to management they were rude and basically told me that theres nothing they can do besides spray febreze. I asked to change units and was told no again. I stayed there less than a week and left. I never moved anything in the unit. I was sleeping on an air mattress until I was ready to move my family to Alabama. I then found out they were charging me for paint damage. How? I never moved anything in and it wasn't painted before I moved in. I also was supposed to get a credit for leasing same day as viewing but that did not happen. Never got deposit back either. I would never ever recommend this place to anyone. The most unprofessional staff I have ever dealt with."

"I’ve been a resident for about four years. There were a few years of issues, the community was bought and sold, went through several staff about every six months to a point we had no idea who even worked here. Over the past year I’ve seen an incredible improvement and I give all the credit to T’erra. If it wasn’t for her ability to get things done, I’d have just spent and extra $10,000 to buy a house. She helped me through a difficult transition, she was able to solve all my issues, had all the answers and was so kind. Miriam has been good too, and the hounds are being looked after a lot better. There’s better communication and a willingness to solve maintenance issues and complaint. The grounds are regularly maintenance, they’re spending more time in the summer on the pool and grilling areas. A staff member saw me in the parking lot today and rode over and offered to take my trash. I was planning on buying a house this year but honestly I’m enjoying living here! Thank you for our gift of T’erra!"

"The ladies at the front office have been excellent since day one. I had a couple of minor issues with billing that they took care of immediately. The area is quite and clean. The apartment is very nice. The only drawback is the people above me are constantly running, jumping, and dragging stuff across the floor throughout all hours of the day and have done so since the first day I moved in. Not managements fault, just people who are extremely inconsiderate of others"

"Beautiful apartments in a peaceful location. Just a five to ten minute drive to the bay, nice shopping and restaurants, and not far from downtown Mobile or the beach. Management and maintenance has always been responsive between 24-48 hours."

"I still have not gotten a gym keycard and I moved in in September, the park for children is not well maintained and the gazebo had pointy rusty nails sticking up, I sent an email about it and got no response. My apartment flooded (not my fault) and ruined some of my things and repair men left equipment in my unit for an extended period of time. Keys were made and given out to repair men without my consent, they locked my door without my permission. The light cover has still not been replaced in my bathroom. One of the drawers in the kitchens front fell off."