The Atrium

"Leslie was very helpful in my process of moving to a new state very appreciative to her. Jake has also been extremely helpful and attentive to every ask no matter how little or big. These two are giving me a Great experience coming from Tx to Al"

"I would like to commend Atrium for their excellent customer service. I put a work request into the manager and she immediately addressed the issue. Jake, the maintenance person, did an excellent job and takes pride in his work."

"Found out that I got sent into collections because they lost my last months rent and somehow cashed the money order that I paid with. Tracked the money order down and found out that the atrium did cash the money order. talked to someone in the office. They still have not after a month gave me my deposit back and the money that I paid to the collection agency. The girl in the office keeps blowing me off. So maybe someone in corporate will see this. Still waiting to get a refund. The pool area is not that nice. Hot tub is always closed. The grill is always broken. It’s hard to get in touch with someone that works at the apartment complex they always have the office door locked and it takes forever for them to reply on the app and my A/C was out for two weeks before they fixed it"

"I have lived here 8 months and had 2 Maintenance issues fixed within a day of reporting them. This community is quiet and I feel safe here. I have not had to chat with the office staff. These units are very spacious and comfortable. You get a garage and 2 parking spaces. I have 2 full size trucks and I am able to park them in the parking spaces without issue. If you are loiking for a very nice apartment in a safe and quiet community. Check the Atrium out. Chuck K"

"We have lived here for about a year and a half now. Last summer the community pool was down for most of the summer for maintenance. This summer it has been green and filled with algae. Algae growing on the walls, bottom of the pool and the steps. Also, the kiddie pool hasn’t been filled or fixed in the entire 18 months we have lived here. It’s really upsetting when you are paying about $2000/month in rent and the main amenity is constantly down or unkept. Tiles are falling off the sides and steps. The chairs are weathered and need replacing. The grill hasn’t worked in over a year and the deck and patio of this space desperately needs pressure washing. While I’m not one to typically complain, it’s seriously frustrating when the only amenity we use is constantly not up to par. Another resident notified the new property manager of the lack of pool maintenance two weeks ago and nothing has been done. It’s very upsetting. Before moving in, I would absolutely check out the amenities because there are several other communities with working amenities for less. I’ve attached photos of the algae growing on the tiles and how cloudy the water is as well. Very disappointing. And no word from management on when/if anything will be done about this."