Advance Automotive

"Advance Automotive lives up to its reputation of being a honest business who value their customers! I took my used car to their shop to make sure my recently purchased vehicle had no major issues. From entering the door to leaving, this family owned business showed exceptional professionalism, courtesy and great service! In these times of dishonesty and incompetence, this experience was truly refreshing! I am and always will be a customer of AA! Thanks you so much Mr & Mrs Howard!!!"

"I cannot thank or recommend Advance Automotive enough. They are a local owned business who operates with such generous, compassionate, honest character. I found myself with a tire emergency from debris in the road. Advance Automotive was the nearest auto shop, and they were the angels in my day who helped get my car to their place and evaluate my tire so I could move on to the next part of my day. Thank you is all I can say, but those two words do not capture the depth of gratitude I have for Anna, Howard, and the Advance Automotive team!"

"I got my car in Feb. of 2021 and I took my car to get inspected here and I have ONLY taken my car here from then on. I am not extremely knowledgeable on cars and get extremely anxious whenever something is wrong with my car. Well when I come here, I am always at ease. They never make me feel bad or dumb, and they always make me feel comfortable when I’m completely lost. It’s a very family oriented place and I love that about here. They also remain in contact after they fix your car to ensure everything is running smoothly. Anna and Howard are amazing. I even had a migraine the last time I went and she gave me Tylenol, turned off the lights for me, and offered me some remedies to try to help as I waited for my car to get fixed (which was fixed very quickly/not rushed) Thank you advance automotive for always making me feel comfortable to bring my car in. I appreciate you and you’ve created a life long customer!!!"

"When we moved to the area, we knew we had to find a trusted mechanic because we had high mileage cars. Advance Automotive is that trusted mechanic! They have been kind and thorough and timely. Talking through what needs to happen with our vehicles is like talking to a friend. They are honest about what issues are safety issues, and what issues can wait, understanding that car repairs are not what you want to spend your money on. My husband and I can highly recommend their services."

"so I took my car in to Advance Automotive in Avon like several of you suggested. I loved the customer service. They did a great job with my car. HOWEVER the guys smoke in the shop and now my car smells awful. It reeks of smoke, and I have family with allergies! I called to complain and was simply told he doesn't know why that happened because they keep windows rolled up on the car and apologized. While I appreciate the apology, my car still stinks. It would have been nice if they offered for me to get the inside cleaned or even just offered a discount of some sort. Not very happy right now and doubt I will return."