Costco Tire Center
3650 Galleria Circle, Hoover, AL 35244
Hours open
Monday:
10:00 AM - 8:30 PM
Tuesday:
10:00 AM - 8:30 PM
Wednesday:
10:00 AM - 8:30 PM
Thursday:
10:00 AM - 8:30 PM
Friday:
10:00 AM - 8:30 PM
Saturday:
9:30 AM - 7:00 PM
Sunday:
10:00 AM - 6:00 PM
Location & Phone number
About the Business
Costco Tire Center at 3650 Galleria Circle in Hoover, Alabama is a one-stop shop for all your car repair and tire needs. Whether you need new tires, a tire rotation, or a flat tire repair, our experienced technicians are here to help. With a wide selection of top-brand tires at competitive prices, Costco Tire Center is your go-to destination for quality service and products. Visit us today and experience the convenience and expertise that Costco is known for.
Reviews
"I bought tires from Costco to be delivered and installed at this Costco tire installation location. I set up an appointment at 230pm and 15 minutes early. I shopped for groceries for an hour or so with perishables and thinking that it is now close to 4pm and should see if it's ready. Go to counter and it's just now started being worked on. Well, this is the first and last tire purchase and installation ever will be made from Costco and its shop. Should've checked the reviews beforehand. Reviews don't lie."
"I used Costco for the tire install and that was fine. I know the shop is always busy and that applies to the battery sales desk also. The time it took was longer than usual even though we had the appointment. It seems that there are not enough tire techs on hand to get to the vehicles in the quickest manner. When calling on the phone about battery availability they can be rude about not having time to look up the battery and needing to serve people in the line. Again shortage of workers seem to always be the issue at Costo tire shop. So my rating will be a 3."
"Got to my appointment five minutes late and the guy at the counter gave me attitude about being late. An hour and a half after my appointment time I checked in to see how long it would be, and they told me they just started working on my car and it would be a half an hour. I wait ANOTHER hour and a half, three hours total after the start of my appointment, and go check in AGAIN, and they say my car has been ready for an hour and they just forgot to call me. Absolutely horrible customer service, and my tires were overinflated. A clear lack of attention to detail is the culture here."
"Rob and the Costco tire crew are always as helpful and friendly as they could be. The volume of vehicles they fit in within a single day is incredible, which I'm sure impacts some of the wait times in other reviews. I live within a few minutes of this location so I always plan on being dropped off and picked back up anytime I need my vehicles tires replaced or serviced, so it's never been an issue for me. For the value and level of service you receive as well as the Costco tire warranty, you can't beat it. If you go in with the expectation to wait a little while, you won't be disappointed."
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