Jordan Automotive, Inc.

"Good experience and nice people. Just make sure you look the vehicle over closely before driving off the lot. My Mercedes C43 had mismatch tires and the rear tires were the wrong size."

"I was visiting friends in Fairhope when my brakes and rotors told me I’m not going home without some attention to my BMW. I was so impressed with everyone at Jordan. Not only were they able to get me back on the road when needed, they did it with my safety and well-being in mind. Highly recommend!"

"From the first time I called Jordan Automotive they were a pleasure to work with. Cortney at the front was so informative and responsive and the owner even took the time to speak with me in depth about what needed to be done. They were wonderful to work with from start to finish and I will be going here for all of my service and automotive needs in the future!"

"Oh where do I start, these guys are highly unprofessional and incompetent people. Three weeks ago I spoke to the owner (George) and asked if he could replace the head gasket of my BMW M3 and I inquire if they have done any head gasket replacement for performance vehicles like this. Owner assured it can be done and he has perofrmed many tasks like this. End of first week, I called to get a status of my car and he mentioned one of his mechanics are sick and wasn't able to get to the car. Thats fine, people get sick. Middle of second week: he (George) mentioned he has conducted some preliminary diagnosis and he doesn't believe anything wrong with the car head gasket wanting to do more. I explained that head gasket is damaged between cylinder 1 and 2 and engine idles rough and if he had a chance to drive the car, and he said no. After further more tests he aggreed with my findings. By this time I had ordered addtional parts that cost me close to 700 dollars. End of second week: Called to get an update and to find out they don't have the tool to do the timing belt. Seriously??? professional mechanic place didn't know this needs a special tool to do the timing belt and accept a job without knowing what tool they need to fix a car??? but he mentioned he has worked on perfomance cars like this before...I wonder how?? He said he order the tool and be here on Monday. Tuesday of third week: He hasn't recieved the tool and waiting for the tool. Wednesday of third week: Went by the shop, car is sitting outside the shop doesn't seems like they have even touched the car at all. Called him to find out what's going on and he said he just got the tool and before I was going to say anything he lashed out and said come and get the car. Went to pick up the car and after closer investigation of outside and engine bay it seems like they have not even touched the car at all. No indication of even open the hood. During all this time my car was sitting outside in the rain and the sun. I rate them with a single star and realistically they don't deserve a single star and only reason I did so I can post this on Google. This may be family owned but bunch of unprofesssional, incompetent, crooks. Please do not take your car to them!!"