Domino's Pizza

"I ordered delivery and the notice said it would take 25-35 minutes. It took these people an hour and 30 minutes just to bring us the pizza we ordered and when we called the lady was not helpful at all and said that they can just “refund and cancel the food” will not be ordering from this location anymore! Not to mention by the time we got the food it was cold!"

"Only reason they get even a 1 star is because I can't give them a zero. I've been trying for 2 weeks now to reach someone at the customer support center to no avail. They have me send all my contact info and never get back with me. I've talked to the managers at both the Triana Blvd store and the University Drive store, both said there was absolutely nothing they can do for me in regards to my order from 12/18/2023 and then they either direct me back to the 1-800 number or just hang up on me. I haven't even gotten an attitude with them...I just kept them on the phone all of 5 mins on a busy Friday night I guess. Actually...I'm just still in shock that they even answered the phone.. usually they do not EVER. I've had them refuse to deliver pizza due to an employee shortage. They have even showed up the one time they did deliver 3 hours after the fact.. Ive placed online orders just to have them immediately cancel my online order. This happened 4 times in 1 night before I finally just gave up and called the store...NO ANSWER!!! I was cheated out of my order of a pizza after paying $15. I have an online "Pizza Profile" account that they can view exactly what has happened. I've sent screenshots of it but still nothing. Its absolutely ridiculous. Both stores are just sad honestly. Don't waste your time or energy with them only to still be hungry hours later and trying to figure out dinner. All their promotions...gaurantees....etc....ALL Invalid at this point for me. To the managers at both locations...if you are working for Dominos with your hands that tied as Managers then I really do feel sorry for you and you should get out...NOW. However, if thats not the case and you just wanted to not deal with me and put me off on the next one down the line (when I'm an honest paying customer and just want whats rightfully owed to me as such and for the exchange of my money into your hands) then you need to go all the way back to elementary school and actually learn how to communicate, understand and work a freakn job before you step up I to a role you're just not cut out for. Start using your brain before you sink yourselves and Dominos Corporation with you. GOD BLESS!!!"

"I placed an order online. I used the pay with cash upon delivery. I called the store to see if the delivery driver could bring change for $100 bill. My order was $36. I explained to him that I just had my newborn and couldn’t leave the house . I was told “well you will have to go get change” Very rude . This dominos will not be getting my services any longer. Papa Johns was able to complete my request."

"Fire the whole store, your employee and that rude woman who calls herself a manager literally hung up on a customer twice while I'm trying to figure out why they took my money when you don't have drivers and I have both calls recorded to prove it, they literally talk to you like your a piece of trash when they the ones messing up this is unacceptable and I will be seeking legal action. Really ruined my night with the customer service I received I hope this location goes out of business and you should consider getting your manager anger management classes to learn how to speak to customers. Contact me for the recordings and I will be posting these calls on every social site I have and news stations hoping they want this story so stay tuned."