Home Services at The Home Depot 39825 Ford Road, Canton, MI 48187

"Very unprofessional. Stood me up twice on coming out for an estimate on bathrooms and kitchen cabinet. Also gave me the runaround when trying to contact customer service."

"We recently had new countertops installed through Home Depot. Without going into excessive detail, we were poorly educated by the associate assisting us in terms of what we would be getting for the price of the installation. When we spoke to a manager to clear everything up (which required the return and re-purchase of a new sink, as well as eating some additional costs we thought were already included) we were told he "won't talk compensation" until after a deal is complete when I hinted at some recompense. We were asked to "take a leap of faith" but he would have no issue crediting us at least $100 for the mishap after the install. We got our installation completed (no further issues, company who installed was Solid Surfaces Unlimited. They did a great job, I suggest bringing your business directly to them and cutting HD out.) But the HD store never once reached back out to me to see how it went, even after corporate said they would, and a couple phone calls went un-returned. I gave up pursuing the manager, not worth $100 bucks, but my "leap of faith" didn't pay off. I suspect he was just banking on me not coming back to honor his word. Not a fan of being gamed, so I definitely will be giving my business to Lowes and Menards for the foreseeable future. I gave 2 stars because I have been to the store many times and have never had an issue other than this. If you want a mop, im sure your experience here will be fine. If you want work done, try another big box store or look for contractors directly."

"My husband and I went into this home dept today to get new granite countertops for our kitchen. We looked around and waited for assistance when no one came we asked another employee from a different department and she told us that all the employee's from that department are out sick and she could only tell us the basics. We were interested in getting the installation set up today. The only reason I gave two star's is because their selection is better than the Livonia home dept"

"My go-to place for hardware and home improvement. We had a bad experience with the kitchen design and measurement though."