Kroger

"Starting to think this is the best Kroger in Ann Arbor. The Deli staff have went above and beyond Everytime I have asked for something...they are great. Some of the people running the self checkouts are gear as well. I will have to try there meat and produce areas."

"My go-to grocery store near North Campus. The checkout lanes could be more efficient but I don’t blame the workers. Everything here is reasonably priced, and I find the store clean enough, unlike a lot of the negative comments. Maybe it would be helpful if we’re more patient and keep a low bar. It’s not a higher end store like Whole Foods after all, so don’t expect stellar organic items or customer service (although I do find the staff here helpful all the time)."

"They have 36 self check out counters and use 6 of them even though there are lines 100+ shoppers long. I’ve never seen a store so poorly run. Shop here at your absolute last resort."

"This Kroger recently began posting misleading signs which hide the retail price of their items. The "Price with Digital Coupon" is shown in big numbers, but the actual retail price is completely blocked by the black bar sleeve holding the sign. Because of this, I was charged $5 more on my grocery bill than I was expecting. Many customers will not notice and will end up paying much higher grocery bills. I have not seen this kind of misleading practice in other stores, so I felt it was important to share my experience with this store so customers can decide for themselves whether they want to risk being tricked by a sneaky marketing strategy. I will shop there less frequently than before, but if this signage is fixed to display the retail price very clearly, then I will take down this review and continue my normal shopping habits. *** Update 7/3/23: Not only has this location not fixed their price signs (after I talked to customer service about it), they've actually DOUBLED DOWN on the malicious trickery. In the Cherries photo, it clearly says "$2.99lb with card" on the big sign, but this ONLY applies if you have the digital coupon, although the big sign does not specify this. A smaller sign mentions this, and even smaller is the actual price of $4.99. If it isn't clear that this is confusing and tricking consumers, I watched a man spend 10 minutes being confused at the register about needing to download the Kroger app (and give away his personal data) just to qualify for what he thought was the regular retail price of his items while I checked out speedily next to him. Just think for a moment about how many people are not noticing that they're paying a lot more for items than they originally think. If this store's business model relies on tricking its consumers, it's a place that consumers should avoid, even if that means driving a few more minutes to a different grocery store. Do not shop here."

"Consistently clean bottle room during Covid - a good sign. Fantastic selection of international foods. Would like to see more employees try harder to give customers a little more "right of way" in the aisles during this pandemic and its commonly courteous social distancing. Good habits do last a lifetime..."