Menards

"Not only did I spend more money by going here instead of Home Depot, and driving from Battle Creek, service was crappy during checkout. The cashier was snippy and treated me like an inconvenience after doing her job for her. She couldn’t even say have a nice day. It should be no surprise to people like her with those attitudes when they’re replaced by AI and people like me are just glad to see their attitude go bye-bye. It’ll be a win-win situation for Menards and for me because then I won’t feel frustrated when I have to do my own price checks for the teller and Menards won’t have to pay an hourly employee, And since I’m already bagging my own groceries, it really won’t be that big of a transition for everyone. Until then, Lowes or Home Depot can get my money. Save big money at My nard’s."

"Just went in to purchase an axe. I had a sales associate show me where the axes were located. Picked out two different ones with him and price checked the one that was not labeled with a price “with the sales associate” and went with the cheaper one. When I got to the register the item rang up for over triple the amount displayed. I took pictures of where I located the item and showed them. Their associate is my witness to the price that was displayed. The store did not want to honor the price displayed for the axe. The error is definitely not my own. Definitely just wasted over an hour of my time. Extremely disappointed with the manager’s inability to handle the situation. I clearly stated the Michigan law that was put in place to protect consumers from businesses that participate in this type of behavior. I wonder how often this happens. I will take my business elsewhere from now on. When companies do this type of illegal pricing the consumer has to be compensated according to Michigan legislation. Highly disappointed in Menards I really used to enjoy this store."

"Charles went above and beyond assisting us in the lumber yard. He was very pleasant and helpful. Kudos Charles! It heart warming to know there is still great people in this crazy world."

"I prefer this to other home improvement stores. It's more well lit and easier to find things. Always very clean and well maintained store. Staff is friendly and helpful. They have everything you need for a whole house and then nearly everything to fill it. Prices can't be beat."

"We always find what we need and I love our refund program. The lady on the last picture was not very helpful. I assume that she was training the gentleman, but as he was helping another person she just stood there without saying a word and didn't even greet us, she was busy just looking around doing nothing while we waited, and waited."