Pick Your Part - Cincinnati

"Look up online the inventory in the yard to see what's cars are there and its location! They have arrival dates which can matter. Show up and pay $3 get in the yard find the car you need to take apart and pull your part off ,walk back up front and pay for it! It's a scrap yard there is carnage and dirt all over the place!"

"I came in to buy a rear bumper, I used their website to determine which year cars would match mine, going by their website I felt confident enough not to buy the guarantee, when I go home wouldn’t you know it? The part is completely wrong, now people come to places like this to save money because they don’t have enough for new parts usually, I came back pleaded my case he said I’m sorry it is what it is , that’s the risk you take ,you have to pay the guarantee to get the part you need, I don’t think I need a guarantee on a bumper. It’s not an alternator or something electrical. It’s just a piece of plastic hanging on the steel. why would I need a guarantee on the bumper. He told me too bad so sad and sent me on my way. Don’t give these guys your money. It’s not right that somebody tells you this will work for you and then you go OK and try it and it doesn’t work and you bring it back and say sorry man it wasn’t 100% guaranteed but why does your website say it is???? The website needs to be updated, or just buy your parts on Amazon eBay at least those are brand new, and they do free returns and exchanges"

"This place is way better than U-Pull and Pay on Seymour Road in Cartridge, OH. And you can pay a little more to get a 90-day Guarantee with cash back."

"I left a review a few weeks ago but it's seemed to be gone somehow. No idea how it would of got taken down. So I'll share my experience. Badly labeled vehicles. And bad rules. They don't want you to bring a floor jack in here even though 50% of the trucks I looked at were not properly lifted off the ground. The rear wheels were still touching the ground. And for the one that was it was unsafely balanced on welded rims. Which slid over on its side while I was removing the part. Not only that being an extreme safety hazard I let slide I ask them if they can lift the truck back up properly since i dont have a jack, they inform me they can do nothing until the next day even though I have the part 90% of the way out. And they check you everytime you walk in and out of the door they wanna search you make sure that you aren't stealing anything from a junkyard. Definitely the worst experience I've had at a yard and I've been to alot of them. I wouldn't be as upset for one if they had responded to what I had to say instead of ignoring it. It's just not a good way to treat customers. I can prove what day and time I was there to with a receipt."

"Very well organized rows. Helpful staff will help let you know what vehicles are on the lot you are looking for. The staff can not tell you if specific parts are still on the vehicle. Make sure when you do a search online that the vehicle you are looking for is at the exact location."