Westview North Apartments 9755 Westview Drive, Parma, OH 44129

"I’ve had nothing but positive experiences with the staff from the maintenance department to the leasing office! I’ve been a resident here for 2 years now and every time I’ve had any issues they were dealt with promptly and with complete satisfaction!"

"My girlfriend and I absolutely loved living here. They are so attentive to maintenance issues. They have 24/7 maintenance availability. They are very respectful and kind, and the scenery is great. It is a very clean place to live, and I would definitely live here again if I ever moved back to the area."

"Carrie, the director of leasing, is one of the most helpful people I’ve ever met. We’ve had a couple of issues recently and she’s helped us solve them all. She has been so kind during our stressful time and helped us to move forward and be able to sign a new lease! I am so incredibly thankful for her. Along with that, the maintenance crew is also amazing. We’ve had a couple issue involving plumbing and they've come out right away and helped us. As well as when our air conditioner broke in the summer and they came and gave us a new one right away! We’ve also locked our self’s out accidentally at 1am and the off property maintenance man came very fast to let us in and was so kind. The leasing office crew is so great at communication and problem solving, I’m so grateful to be able to live here for another year!"

"Lived there for 3 years, they worked with me fast to live there when I was looking for a place. Maintenance was fast when I requested it. The office ladies were wonderful and amazing and helpful with anything I asked or needed help. Highly recommend this place. Would live here again. Lived in the first floor which made it easy access to laundry and neighbors was quite peaceful. Overall had a relaxing and wonderful experience so rating it 5. Wish everyone at the office the best."

"DO NOT SUBMIT AN APPLICATION. DO NOT WASTE YOUR TIME. I was told my application would take 7-10 business days to complete. This was a lie. Westview North Apartments took two and a half weeks after my submission to finally process my application (despite my constant follow up phone calls to the leasing office), only to request additional documentation -- documentation they SHOULD HAVE requested two and a half weeks prior! In the meantime, I was completely RUGPULLED because the unit I wanted was no longer available, and the date I could move in was pushed back by WEEKS, all due to their inability to process an application within a timely manner. Don't even waste your time with this apartment complex. Edit per Westview's response: Your leasing office did contact me requesting pay stubs two days after my application submission, at which point you were informed I am self-employed and you were provided my bank statements in lieu of pay stubs. You did NOT request anything additional at this time. Over the next two weeks I tried TOOTH AND NAIL to get my application moving. I checked my phone history -- I called your leasing office TEN TIMES following up on my application, and was told every single time "we're still waiting to hear back from the operations manager." The many times I asked if there was absolutely anything I could do to expedite the process I was told "no" flat out. You dragged your feet and did not request "local proof of income" until two and a half weeks after my application submission, at which point I had already been forced to find an alternative living situation. The fact that you do not accept accountability and try to pin this on me to save face, suggesting I'm the reason your office could not process my application within a timely manner, is downright shameful and speaks volumes about your integrity."