Knollwood Crossing
5 Fall Wood Drive, Hamilton, OH 45011
Hours open
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Photos
Location & Phone number
About the Business
Knollwood Crossing is a premier assisted living and memory care community located at 5 Fall Wood Drive in Hamilton, Ohio. Our warm and inviting facility provides a comfortable and safe environment for seniors who require assistance with daily activities or specialized care for memory-related conditions. Our dedicated staff is committed to providing personalized care and support to our residents, ensuring their well-being and quality of life. At Knollwood Crossing, residents can enjoy a variety of amenities and activities, including delicious meals, social events, and wellness programs. Come experience the exceptional care and hospitality that Knollwood Crossing has to offer.
Reviews
"Super nice apartment and the leasing agent Kelly is outstanding she has amazing customer service and very friendly and made the moving process super easy"
"I'm looking for a 2bed and I keep calling and NO ONE EVER ANSWERS THE PHONE NOR WILL EMAIL BACK!!!! THEY ARE SUPPOSED TO BE OPEN-F 8AM TO 5PM AND THEY LEAVE TOO FOR HOURS ON END SO THEYRE NEVER IN THE OFFICE WHEN THEYRE SUPPOSED TO BE EITHER!!!! I LOVE HOW THEY SIT ON THEIR BUTTS AND WONT HELP PEOPLE WHO ARE TRYING TO FIND A PLACE TO LIVE AND GET INDORMATION. THEYRE LACK OF RESPECT AND PURE LAZINESS IS UNCALLED FOR AND IM NOT TAKING IT ANYMORE!!!!! NO ONE SHOULD HAVE TO GO THROUGH THIS!!!! IM REPORTING THEM TO PEDCOR NOW!!!! AFTER CALLING PEDCOR, I SPOKE TO A SELENA WHO IS THE PERSON TO SPEAK TO IN THE PEDCOR REPORTING FOR BAD COMPLEXES AND SHE WAS ABLE TO LOOK AND SEE IF THERE WERE ANY 2 BEDS AVAILABLE. SHE TOLD ME THERE ARE NO 2 BEDS AVAILABLE, THERE IS NO WAITING LIST, NO ONE KNOWS WHEN THERE WILL BE ANYTHING AVAILABLE, ITS A 30 DAY FIRST COME FIRST SERVE BASIS, AND NO ONE CALLS YOU BACK BC "OH WELL IF THEY DONT HAVE ANYTHING AVAILABLE THEN THEY JUST WONT TAKE THE TIME TO CALL YOU BACK OR EMAIL YOU AT ALL. HOW UNBELIEVABLY UNPROFESSIONAL!!!!!! THANKS FOR YOUR BEYOND HORRIBLE CUSTOMER SERVICE!!!! IF YOU ARE LOOKING FOR A PLACE TO LIVE THEN DONT EVEN BOTHER BECAUSE THEY CLEARLY DONT CARE ABOUT PEOPLE AND IT CLEARLY SHOWS!!!"
"Was a past resident and loved it when i was there. Looking to move back and have not been able to get ahold of anyone. I have emailed and called with no response."
"For the past 2 months, I have been trying to be on the waiting list for an apartment, since I am moving from one state to another. It has been so hard to find availability. I have called so many apartments complex and the customer service is horrible and nasty. They responded with rudeness. I just experienced possibly the very best customer service. Her name is ATTA. she works in Knollwood Crossing. I have never met a more sweet and charismatic human being. She is honest, very helpful, and polite over the phone. She answer any questions that you ask with kindness. She understands my situation,and tries to keep me posted with any updates on apartments."
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