Tire Discounters

"Do not use this service. Please read all. I used this tire shops because it is conveniently located near my house. I was their customer for over 10 years. The last 2 years the service started getting pretty bad. I have a total of 4 vehicles and a couple of trailers. BAD service began when I would take one of my cars to get a flat repair and they would tell me the tire was not repairable because of the location of the puncture. It happened a couple of times and on the 3rd or 4th I ask to see the old tire. They could not find it! That was weird. But I trusted them I said maybe it got mixed with all the other old tires. Thus making it hard to find. Weeks passed and I got another flat tire. Same deal, couldn’t repair it had to get a new one. Then when I asked to have the old tire back; the same story! They could find a tire that they replaced about 1 hour ago. That definitely made me stop trusting them. However I have road hazard insurance on all my tires so I only had to pay the insurance for the new tire. Having the insurance made it easier for me to just let it go. But having the insurance is what made me go back there to get my tires repaired. Then I took one of my vehicles to get all 4 tires replaced because they were old and apparently after the tires are 4 or 5 years old they won’t repair them even if they can be repair. So I bought all 4 new tires, days later one of them is flat and one other is low. So I decided to put air on it to drive it back to the shop and have them look at it. While putting air on them I realized that the valve stems were leaking. When the tires were replaced the tech decided not replace the valve stem. This is something that is included in a tire replacement unless it is a valve that has a sensor. Mine do not have sensors. So I took it back and they replaced all 4 valves at no cost. However wasted time and if I wouldn’t noticed they would have probably come out with a great reason as to why the tire was leaking. And the latest and the one reason I would urge you not to use them is … they damaged my car on the last visit. I left the car and when I went to pick it up there was scratch on the driver door. The car has a 5 cameras that record everything. When you seat on the driver seat a prompt comes on the screen to let you know that there are videos recorded. This time the car had 0 videos recorded and a scratch on the door. They claim it was not them and when I try pulling the videos there was none. There was a video of me dropping it of and a video of me picking it up. But nothing from when the car was put into the shop or when it was being work on. Every other time I took it, there was over 15 videos of the work being done. When I confronted the Manager Josh he said he would look into it. He never did then his bosses called me just to say that it was not them. Over all Not trust worthy and would straight up lie to your face! Managers have bonuses paid base on the tires they sell so they are going to tell you your tire is un-repairable 80% of the time. I have all the invoices form all the tires and all the work they have done and I have described above. Even the complaint I submitted about the damage to my car."

"You should read!!!!The only good was they had the wheels I wanted.....4 guys working only two were qualified....the other two spent most of there time walking around talking to each other....work for 5min. gone walking around with his hands in his hoodie for 15min....4 tires and alignment....I got here 2:40....it's now 5:10, maybe halfway done with tires....still need alignment..... manager is seeing....but not saying anything.....5:23...I told him in 30 min I want my money back....all $ 2500.00.... if the manager is not going to do his job neither will the employees and that's the way it's working....5:30.... Finally pulling in for the alignment.....I know all of this to be true because I watched thru the window from the time they pulled it in .....go there if you want.... But I don't recommend it!!!!....5:59.... finally pull it out of the bay"

"It is my fault for going back but now my other car has a slow oil leak after getting an oil change here. I now have to go back and have it corrected and scrub my brand new driveway again. I learned my lesson and will not return once I get this unnecessary issue fixed."

"Don't come to this location unless you have all day. Brought my car in to get a basic nail puncture patched. Came in the morning and was told they couldn't do it. They told me to come back at 2:00 because they had an opening. Got back to the shop at about 1:55 and proceeded to wait over an hour before they started on my car. Then it took over 30 minutes for them to do a 5 minute patch. Then left me waiting for another 15 when I could see my car was done through the window."

"Today, i dropped off my friends car to have the tire serviced. Although I was a walk-in customer, I was willing to allow this company to proceed with the necessary repairs as I was told it would be a 2 hour wait to finalize this work order. As I stood at the help desk, I began ordering myself an Uber back to my desired destination. I was shocked at the customer service I was about to receive from a company i have been to several times, and at several locations in my area - a complimentary Uber ride on Behalf of Tire Discounters! Thank you, Ryan, for recognizing the needs of your customer before they've asked. I will be returning to this location! * Also, i noticed their clean bathroom and waiting area. I was even pleased with their freshly brewed coffee as I waited for my Uber today!"