Ashley Store
130 Elliott Road, Defiance, OH 43512
Hours open
Monday:
11:00 AM - 7:00 PM
Tuesday:
11:00 AM - 7:00 PM
Wednesday:
11:00 AM - 7:00 PM
Thursday:
11:00 AM - 7:00 PM
Friday:
11:00 AM - 7:00 PM
Saturday:
11:00 AM - 7:00 PM
Sunday:
12:00 PM - 6:00 PM
Photos
Location & Phone number
130 Elliott Rd, Defiance, OH 43512, United States
About the Business
Ashley Store is a premier furniture and home goods store located at 130 Elliott Road in Defiance, Ohio, United States. Our store offers a wide selection of high-quality furniture pieces, home décor items, and accessories to help you create the perfect living space. Whether you're looking to update your bedroom, living room, dining room, or outdoor area, Ashley Store has everything you need to turn your house into a home. Visit us today and let our friendly staff assist you in finding the perfect pieces to suit your style and budget.
Reviews
"Defiance store had a very nice selection of furniture. Dominik T. provided excellent customer service answering all my questions for my purchase."
"Absolutely TERRIBLE customer service.. I received my sectional and it was sent wrong. Now Ive been waiting for over a month waiting on my correct furniture. Had my delivery rescheduled TWICE. Ridiculous. I will NEVER buy from them again. Go somewhere else.. it'll save you time and a head ache."
"My experience with Ashley was my first and last. The manager of the Defiance store was rude and hung up on me. I asked for an explanation on why my furniture was not going to be delivered on date requested when purchasing items. Customer service is horrible and so is the Defiance store in my opinion. The delivery guys, however, were awesome!"
"Customer service was great and attentive. Answered all my questions and got me the best deal possible! I will not hesitate to buy again from this business!"
"We purchased an electric recliner from Ashley furniture paid $1000+ on 1/30/2022. We noticed the arm rest was bowing out the end of Feb 2023. It was over the 1 year manufacturer warranty. We had purchased the furniture protection plan. We called furniture protection and filed a claim. It took over 3 weeks for a technician to look at it. Then over 8 weeks for furniture protection to DENY our claim. I called weekly for an update. We reported it as soon as we noticed a problem! The screws started falling out! The fabric was torn underneath because it’s electric! It ripped on the underside while operating the chair. The frame basically fell apart! We are now out of a chair and over $1000… Ashley Furniture did not offer us anything as far as compensation or discount on a new chair. They offered us absolutely NOTHING! Basically, Ashley Furniture said it was in mint condition when we purchased it. That it was passed the 1 year manufacturer warranty. Furniture protection said they don’t cover normal wear and tear and we should have reported it sooner. We will never buy from Ashley Furniture again! Don’t ever buy the furniture protection plan! The first picture is when I called and started the claim with furniture protection. The last picture was taken last week… We have watched this chair fall apart!"
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