Menches Brothers Of Massillon

"I understand all restaurants need service help. We arrived at 12:05. Our waitress asked “Are you on your lunch in a time crunch” all 5 of us said YES! We looked at the menu ahead.of time and all knew what to order because. We had to be back at work by 1:00 pm. She struggled to take our order. She said she had no idea what was on the burgers. One of our parties was very clear about her order and how she wanted it. It took this waitress OVER 5 min just to take it down. She continued behind us while placing the order in the computer to ask us questions. It was now 12:30 and she was STILL entering the order! 20 min to enter the order after she took our order. She continued to interject herself into our table conversation that she didn’t know how to place the order and she was sorry. 12:40 NO FOOD I asked her to please bring our checks so we could pay for the meals BEFORE they came out. 12:50 we got our food and one of them was wrong after being very specific. When talking to one of my coworkers about her order she was bent down between us level to my head and spitting on my hand and food as she spoke. GROSS ! Again, she apologized for not knowing what was on the burgers. We JAMMED down our food as we did so she continued to come over to the table and talk to us. It was now 1:00 and we were trying to quickly eat. We got back to work at 1:15 rushing back because we were very late! Stressful lunch. 1 hour later none of us are feeling too well from jamming food down. Please help this waitress, get her some training she is not ready to wait tables or her own or use the computer."

"The food was not that great. The chicken breast and mushrooms and the liver and onions tasted gross. They had an off taste to them. The mashed potatoes and gravy were decent. The corn had pieces of broccoli and green beans in them, so im going to go out on a limb here and assume that the person plating the food used the same scoop for all three dishes... the burgers, chicken tenders, fries and onion rings were actually good. The service was outstanding. Over all, for the quality of the food, it was well over priced."

"Service was slower but friendly, which is fine. Food orders came not correct. I never think the food is fancy, but it is usually cooked perfectly. Oil was too hot on the fries today, so they tasted burnt. This place is consistent for what it is. I forgot to snap a picture of the soup, but the chicken dumpling soup was by far the best thing. It was delicious."

"I would definitely say for a smaller chain restaurant in the cheaper price range we weren’t disappointed. The food was good. The place is clean, quaint, and well staffed. Our waitress was great. We will definitely go back and try some other menu items."

"Food was fantastic! Make sure to get their homemade bread for your toast. My bacon was cooked perfectly how I like it which is crispy but not burnt. I gotta admit though, I was kinda jealous of my friend's breakfast as his French toast with fresh berries on it, looked over the top great!"