University Hospital Health System

"Dr. Winter out of the Seidman Cancer Center is amazing. All of the nurses were awesome as well minus one that didn't seem to care for her job. Thankfully it was one nurse and only one encounter with her. Zaira, Sarah and the other nurses were on point, caring and attentive. Anything asked they did. Only thing I didn't care for was the fact that they didn't seem to clean much and care for the room cleaning. I changed my dads sheets myself daily for him as I was there every day from morning to night. They seem to be either under staffed or the nurses don't have time between patients and the aids don't do much of anything when it comes to changing bed sheets, etc... We went there for the doctor and no other reason. As of right now, the doctor stated they removed 99% of the tumor and might have microscopic in the blood which he hopes will not return, but the surgery was a success and exactly the results he wanted which put my father into remission. I hope all this is really true and now on to full recovery for him. I would recommend Dr. Winter to anyone that is looking for an amazing doctor. He isn't talkative, but straight to the point, and VERY caring which is what I like about him. He spends time with you, he walked my dad personally and didn't wait for the nurses or the aids to walk him. He did it himself which proved more that he cares for his patients. If you are reading this Dr. Winter, we thank you!"

"This is the worst hospital you can have your love ❤️ one in for any surgery especially for after care with the nurses or aides the staff is so ghetto and unprofessional they sit around and talk about there personal business relationships etc……then get an attitude if you have a question about your love one about there care or medicine or any issues I’m never coming here or sending my love one here again!!!"

"Worst hospital system ever! They charged me for a test result that was not provided to either me or my doctor. When I called them the person I spoke to said "It says on my screen it was done." Duh, that's why I was billed for it but that doesn't mean it was provided. I was told that someone would call me back but of course no one ever did. If this were a bank senior management would be in front of Congress explaining why they think it is ok to rip people off."

"Overcharged us 7,000 for kid. We had very good insurance. Listed services never used. Anyway 2 years later they send us a check for 2600. Trying to collect interest and deservingly so. CLASS ACTION? ANYONE ELSE HAD THIS HAPPEN TO THEM??"

"While the doctors are amazing the actual system is totally unethical and Billing Department employees don't care about people at all. My insurance company, Medical Mutual, unfairly refused to pay for RhoGAM shot, a shot that is medically required for pregnant A- mothers to keep them from miscarrying. Medical Mutual claimed "it was improperly coded" and that it had to be resubmitted. I reported this issue to the University Hospital Billing department and was told they would escalate my claim and call me back. I heard nothing until I received a collections notice today. Now I'd have to hire a lawyer to actually fight this. While the amount of money in question isn't worth hiring a lawyer over, it makes me wonder if the reason our country is so BACKWARDS with prenatal care is because of insurance companies and Hospital Billing Departments. I can't believe the University Hospital System is allowed to claim nonprofit status with this type of behavior."