IDENTITY Miami

"Antonio is nothing short of a hero. My time at Identity was marked by a series of unfortunate events, but Antonio consistently turned these challenges around with his skills, dedication, and personality. On one particularly occasion, my room flooded, creating a super stressful situation. Antonio responded with remarkable speed and efficiency, resolving the issue with a level of professionalism that was truly impressive. It wasn't just this one incident; I encountered numerous problems during my stay, ant infestations, lack of staff and security, piss everywhere, but each time, Antonio and his maintenance team were there to save the day when they could. Their helpfulness and expertise were evident in every interaction. They didn't just fix things; they did so with a positive attitude and a commitment to quality that was deeply reassuring. Antonio's presence at Identity is a major reason I stayed as long as I did. His ability to handle any problem, big or small, with such competence and care, made a world of difference. I can confidently say that if it weren't for him, I would have left the building or terminated my lease much earlier. Antonio is a true asset to the Identity community, and his contributions have not gone unnoticed. Anyone who has the privilege of interacting with him will surely agree that he's a key part of what makes living at Identity a positive experience."

"Writing to say thank you to the great staff at Identity Miami. The girls and guys in the front office are actually so helpful and kind. I never had a problem with mail, packages, anything. I lived here a little over a year, and it’s the small things that made it really nice. When I first moved in, I arrived past close because of traffic, but someone from the office still came back to get me set up and ready to move in. The staff also gets to know you which is a very personable thing considering how many people they must see everyday. They always knew my name and room number. The maintenance staff is also incredibly kind and work to make everything as best as they can. I really don’t understand the other reviews about “bad” wifi because I have literally never had a problem, when at the other surrounding apartments, I always do..lol. Identity was a great place to live- nice small community with pretty good amenities, and the place itself just looks visibly nice on the inside. Lastly, thank you to the new management that has come in…you have made a noticeable difference in Identity in a short amount of time! The communication with this management has been really timely and consistently reliable."

"I recently concluded a two-year stay at Identity Miami, and I must say that my experience was far from pleasant. Throughout my time there, the numerous issues I encountered made it impossible for me to recommend this apartment building to anyone. One of the major problems was the consistently malfunctioning elevators. It was a daily struggle to navigate the building, as the elevators would frequently break down, leaving residents stranded and frustrated. I vividly remember countless occasions when it took me a frustratingly long time to find an alternative route to my apartment. This inconvenience alone was enough to make living in the building unbearable. Furthermore, the lack of security was alarming. The garage door was perpetually broken, providing zero protection for residents' vehicles. A close friend of mine had the unfortunate experience of having car parts stolen from the garage, highlighting the complete disregard for residents' safety and property. The overall cleanliness of the building was appalling. Trash would pile up in common areas for days on end, with overflowing bins becoming a common sight. The stench and unsightly mess were not only unpleasant but also attracted pests, creating an unhealthy environment for residents. Additionally, the elevators were often reeking of dog pee, which would remain uncleaned for hours on end. This neglectful attitude towards maintaining basic hygiene standards was utterly unacceptable. To make matters worse, the staff members were consistently rude and unhelpful. Whether it was addressing maintenance issues or simply seeking assistance, their demeanor was often dismissive and unprofessional. Their lack of empathy and unwillingness to address residents' concerns only added to the already frustrating living experience. In conclusion, my two-year tenure at Identity was marked by constant elevator malfunctions, a lack of security, unclean premises, and the disrespectful behavior of the staff. I strongly advise anyone considering this apartment building to reconsider their options. The countless inconveniences and disregard for residents' well-being make it a regrettable choice for anyone seeking a comfortable and enjoyable living environment."

"I lived at Identity for some time when they opened in 2019 and also lived there for some time last year. I have to say that Identity is hands down the best housing option for FIU students, and I had so many happy memories at Identity that I will always cherish. I made so many friends here, and met my best friend (former roomate) here as well! I love the modern decor and the overall aesthetic of the building. Identity gives modern college student vibes for sure! Parking was convenient, and I used the pool and study rooms a lot. All of the amenities at Identity were great, and my apartment was so homey and comfortable. The staff are also professional and very nice. That being said, I did wish that I had more freedom to choose my housing floor/unit/roommates. Thank you Identity for the memories!"

"Honestly I was a bit skeptical about Identity because of the amazing amenities, design, etc for a affordable price. We live in Miami where everything is EXPENSIVE! Identify Miami is worth the cost. I hope everything goes great as I spend this year and hopefully future years here."