Element Miami Doral

"For starters the fire alarm went off at around 1:39am. Which I understand that things do happen, I feel that the hotel handles it horrible. Alarm goes off and then about 20 minute later they announce that it was false alarm. Roughly 20-40 minutes later the make another announcement in Spanish this time. I talked to several guests during my stay and everyone thought it was handled horrible. Not to mention they did nothing about it, not even a sorry or here is free water, just went about their life like nothing happen. The outlets at the front sitting area don’t work, the walls in your room are so thin it’s crazy, traffic noise is so loud. I wouldn’t stay here."

"Lovely hotel, clean area overall, easy access to airport. Continental breakfast was fresh and creative with great coffee!"

"This hotel leaves a lot to be desired and would highly recommend not staying there! The first room assigned had a strong, foul odour and the bedsheets were blood-stained. The second room had an ant infestation. The third room was ok, but the walls were thin as the people next door could be heard late into the night. The breakfast did not have a lot of variety for people with food sensitivities and it looked old and stale. Overall, the experience was a disappointing start to the holidays."

"This hotel was great! I went for cosmetic surgery, which required at least a week stay & it literally was the best stay ever!! From the location, to the staff, everything about the Element Miami Doral was wonderful!! They upgraded us to a one bedroom suite for free because my hubby mentioned that I was in town for surgery, all complimentary! The day of my surgery, when Me and my family pulled in front of the hotel, the staff ran out almost IMMEDIATELY with a wheel chair for them to wheel me in! Gosh even the guest were concerned about my wellbeing! Everybody was so nice! They even had a cheese/wine night on Wednesday/Thursday which gave my family something to do while here! Their restaurant food (107) was also good! On the day of my preop, housekeeping was cleaning my room while I was walking in, they literally cleaned everything as quickly as they could so that we could go ahead and come inside of our room, they were very understanding & whenever we needed extra anything they did not hesitate! I have nothing bad to say about the Element, everything was absolutely perfect! They made everything 100 times better! I would highly recommend this hotel for vacations, they are kid and pet friendly!! Thank you so much to the staff and management! You guys were absolutely awesome! And you made my trip 1 million times easier!! I forgot to mention their free breakfast OMG, everything is made fresh, it’s nothing like you’d get at a restaurant..it’s a million times better!"

"Location wasn't good at all. Bed was comfortable and we loved the avocado toast bar at breakfast. Rooms looked and smelled old. Room decor was mediocre and layout was awful. Sofa bed had seen too many days. Wouldn't stay here again."