Art 88

"I'm. Very pleased with the office staff. They helped me in my hardest moment with lease application. They also are prompt to resolve matters and very respectful and responsive to people's matters. Thank you to the manager and also ruby for all your help"

"I have been living here since July 2022. We originally planned to move out in 2023 due to issues at the time, but we chose to stay for a few extra months as we couldn't agree on a neighborhood, our mistake. Some issues we have faced (and not all will be on this list) include: Pool water was green from August 2022- September 28th 2022 Elevators break down all the time and they'll be out for weeks! This is still an ongoing issues and people have gotten stuck in them. Cockroach infestations even though I'm an absolute clean freak. Some rude staff. The blonde girl Yiosi who was there but has since left was never helpful and always pushed us off to the manager. However, even current staff member Ruby can be rude and short. Lack of response is common and is always rushing you out. Ruby has even hung up before I've finished speaking before. Veronica and Inaisy are very nice and professional. Highly suggest working with them if you continue to seek residency here. Dirty exterior/neighbors who leave garbage piled up in trash chute area which is unfortunately near apartment. There are also cigarette butts and the dog bag disposal cans are often overflowing with beer bottles. Electrical room will have weeks where it beeps incessantly, and I hear it on the 4th floor. I feel bad for those on the first who are right by it. Bug guy never comes - I work from home and have seen him twice though I've requested it at least once a month. Loud neighbors that party on weekdays until 4am on weekdays (I'm chill if it's Saturday evening). As my partner is a physics PhD student at FIU and I work early it's an issue. Have complained - no action My dog was attacked by a downstairs neighbor's dog and the apartment complex just apologized and didn't take action. I had asked if they could send out a release to the community about the fact that all dogs need to be leased - as it is a law and helps provide safety for other pets. Of course they didn't do this and I did end up reporting this elsewhere as my dog had a wound in their neck. Lots of neighbors just let their dog run. Plumbing issues. Asked for a screen door for my apartment last year - they "ordered" it - never received one. I just grabbed an old one they had beside their building that has holes and have been using that. Oven door They tack on charges each month for rent, so I can't do Autopay, which I prefer to do for all my bills, as I don't know if I'll be over charged. One time, even adding another rent charge that was more than What I pay making it over $4000 - I of course went over immediately to have it fixed because they don't ever answer the phone and if you leave a message HA if you expect a call back. No security whatsoever. There's more to the list, but I'll leave it here. There's a mass exodus happening within this community. My neighbor of 5 years has had zero updates to his apartment and was paying the same as those who've been remodeled to look a bit nicer. There are better/more affordable options if that's what you're seeking. Highly suggest seeking another place."

"I want to express my appreciation for the outstanding service provided by the office and maintenance staff in my apartment building. Their responsiveness and dedication have truly enhanced my living experience. However, I must mention a concern regarding the inconsistent enforcement of community rules. While the staff does a commendable job, there's room for improvement in ensuring all residents adhere to the guidelines, contributing to a more harmonious living environment. Additionally, the dog park, while a great amenity, is in need of attention. It appears undersized and could benefit from better maintenance. Addressing these aspects would significantly contribute to the overall satisfaction of the community."

"Rubi was very nice at first. To apply for a 1/1 with two occupants it costed 500 all non refundable. Then after we got denied for a previous eviction (we have the case dismissal paperwork) and provided paperwork for the property manager we were told 24 hours-72 hours for a reply. It is now going on two weeks and they have ignored all calls and all emails. Have not given us a response, so I guess thats 500$ down the drain. Would not recommend."

"I had applied there for a house tour and Rubi was the one who helped me and my wife throughout the process . She went through every detail from showing the place to establishing all we needed to do in order to apply correctly to the house. I was really impressed with how quiet and beautiful the place was, and Rubi just made my experience better, extremely professional and helpful! Hope to be a future resident."