Island Vacations of Sanibel & Captiva

"Beth and Paige made every aspect of our trip perfect. Answered all of my many questions. The trip was so great I booked again for next year. I would recommend them anytime."

"I do not actually know about the property we reserved because we had to cancel due to COVID amongst my family traveling together. The people at Island Vacation could not have been more responsive and helpful. They genuinely understood my grief at having to cancel and were SO supportive. They emailed me all the needed documents to file for traveler's insurance claim - luckily I took their advice when booking and obtained insurance! I will certainly book with them when COVID goes away. This business is the best!"

"I rented a 3-bedroom house from Island Vacations for the month of January 2014. I was told it was one of their best rental houses. The house was advertised on their website as renovated, but all three bathrooms were very outdated. There were numerous maintenance problems to deal with including: ants marched up and down the kitchen wall for several days until an exterminator came; filthy air conditioning intakes; a light fixture in the ceiling over the bathtub was hanging loose; and there was no window covering on several windows, including the bathroom windows (although I had been specifically assured that window treatment was on all windows). In addition, dead centipedes were all around the edges of the pool, and the pool heater was insufficient to heat the pool so we could not swim very often. -- I talked with Allen (an employee) regarding these issues and he was very rude and argumentative. I also later talked with Fran, the owner, and explained the issues and Allen's rudeness. She was apologetic. I did not request a reduction in the rental cost, and Fran did not offer any, although it would have been reasonable for her to do so. I would not rent from this company again"

"We have rented through Island Vacations on Sanibel for the past 4 springs and have already committed to rent through them again in the spring of 2013. Additionally, this fall we are hosting are our entire family for a large reunion on Sanibel and for that we’ve rented five condos; again, all through Island Vacations. We have been very pleased with every aspect of Island Vacations and the way they conduct business. The staff is friendly, professional, knowledgeable and very accommodating. Two years ago the condo we were supposed to rent was suddenly removed from the rental pool by the owner. We were three weeks from arriving in Sanibel, had already purchased our plane tickets and our rental was for the height of the Easter/Spring Break season. Other rental companies may have just chosen to refund our rental fee and let us deal with the fallout, but not the staff at Island Vacations. They worked tirelessly for days and found us a very lovely condo. I am sure that Island Vacations lost out on the deal since the condo we ended up with rented for more than the condo we had reserved. But, they gladly accepted that loss as the course of doing business and in doing so, cemented even further the relationship we had begun with them. All of the condos we have rented through Island Vacations have been well appointed and very clean. As a matter of fact, one reason we sought them out in the first place is that the first rental company we used on the island did not furnish us with a clean condo upon our arrival nor did it provide any cleaning supplies for us to use while in residence. We have become very fond of each Island Vacation employee and know we can count on them for everything from a restaurant recommendation to helping us navigate the complex cable TV system in our condo. We have recommended this firm to family and friends who have also been pleased with their services and have rented from them multiple times. Island Vacations will always be part of our Sanibel adventure!!"

"Over the years my family has used several property management companies in Sanibel. Without a doubt ISLAND VACATIONS has always gone out of their way to take care of all our needs. This includes special items for babies and one year they arranged for HBO hook-up in our condo for two weeks and another year I was having trouble getting my golf clubs to my condo,and they arranged for the clubs to be shipped to their office and delivered them to my condo. I could go on and on about the excellent service than they have given my family. We have always found that Fran and her team go the extra mile to make our stay in Sanibel enjoyable. We would not use any other P-M there, they are the best!!"