Tire Choice Auto Service Centers

"Chris was awesome! Very communicative - he told me a good time to come in to get an oil change and tire rotation. Had great customer service - endured I was taken care of quickly so I could be on my way. Very clean and inviting waiting room. 10/10 recommend. very trustworthy employees"

"Chris and the team at Tire Choice went above and beyond to help me out. I had a tire blow out while visiting Tampa for my brother’s wedding. They special ordered me a replacement, installed it promptly, and were very accommodating by allowing me to pick up the car outside of business hours. Thank you Chris, Dylan, and team."

"Go to Tampa for a work event & get a flat tire. Go get it replaced just to leave with a broken back windshield. I understand things happen so I was very upset but not mad about it. The manager Chris began to apologize & said he would set up the appt for my windshield to get replaced. I asked for a discount off my invoice or 145$ because let’s get real; I had no back windshield and came in for just a tire replacement & had to drive 4 hours back home with my daughter in the car WITH NO BACK WINDSHIELD. He said no and I expressed how messed up that was considering my situation and having to drive so far away & it’s 3 days before Christmas; I had to get home!! He offered to Uber me 4 hours time! FOUR HOURS UBER. Then we got into a screaming match when he said “I compensated you enough when I set up the appointment for your replacement and you don’t have to do anything” WELL I WOULD HOPE SO CONSIDERING YOU GUYS BROKE IT !!! And that’s not compensation at all. So then I call my dad .. my dad gets involved and the manager Chris; his attitude completely changed & he wanted to do everything he can to help me so he was going to get me a rental if I just stayed an extra night in Tampa. Then get my car fixed and tow it back to me at home. Ok that’s amazing let’s do it. I get there the next day & Chris who was very nice and helpful at this point began to explain that he can’t do anything more because now their insurance is involved and the district manager told him to stop. So 3 days before Christmas; I’m stuck in a city I know NO ONE with my daughter and a broken back windshield. Can not get a rental ; no hotel room any more and no car… I had absolutely no choice but to drive myself and my daughter back home 4 hours with no back windshield. I not only had to risk my daughter and myself safety but I had to risk the safety of others driving behind me as well. I had anxiety attack after anxiety attack between the initial news of it being broken all the way until I got home. I cried non stop & was genuinely so worried for our and others safety. This company DID NOT CARE AT ALL. They do not care that I had to risk my life but my daughter’s life as well. They do not care about customer service and I will be contacting a lawyer to get help. I missed an entire day of work for no reason at all because in the end I only stayed to get a rental for a safe ride home ; just to stay and not get one and have to still risk my life driving home. Oh and my appointment to get my windshield field isn’t until Jan 2nd so being in FLORIDA and having RAIN ALMOST EVERYDAY; it is now leaking in my car!!!!! This has turned into a HUGE disaster RIGHT BEFORE THE HOLIDAYS. Mind you; I haven’t heard ANYTHING from any of the management neither! Not a single word! STAY AWAY FROM THIS COMPANY yes accidents happen and I spoke with the technician who accidentally broke my windshield; he was so apologetic & sincerely felt so bad and I told him, it’s ok accidents happen. I was not mad about it actually breaking but the customer service following THEIR MISTAKE was the worst experience of my life!!!! STAY AWAY!!! Edit 12/27 : ITS BEEN 6 days and I have yet to hear ANYTHING BACK AT ALL. And I have left voicemail for the number provided below before I was even told to do so and have yet to hear back. I’m reporting this to the BBB and contacted a lawyer"

"DON’T recommend going here 1)Huge price mark up on parts 2)Service light came on same day after service apparently not their doing 3)Poor customer service 1)Needed brakes and rotors done, they offered me rotors for my vehicle at $175 a piece ended up buying them for $90 each at advanced auto parts. 2)Brake job finished in the afternoon, that night service tire monitor system alert came on, check it, two tires aren’t showing one front one back. Take it in the following morning “The sensors batteries are dead.” They just conveniently died literally right after service? So I asked the mechanic that doesn’t seem oddly convenient to you? He said “no not really they look pretty old.” 3)Customer service was poor, the manager said when I asked him why the rotors were so high he said “I don’t know dude those are our prices.” Then after my service was finished typically the guy at the front counter will go over the invoice kind of explaining the job especially when they apparently included a “courtesy inspection” however they didn’t provide any insight at the end of what that inspection entailed nor any recommendations based off of said inspection. Waited several minutes for them to back my vehicle out of the garage while they tried to figure out where the key was and jokingly talked about someone leaving it on the ground in the shop earlier. Left my lug nut kit on the passenger seat. Mechanics holding a vape while he checks my tire sensors. Said the sensors are good for 6-8 months when I googled it said 5-10 years. I made a statement to the manager prior to the work being performed that I have another vehicle that also needs work done and if everything goes smooth they will be getting that business as well and this is my experience? Disappointing. Just sloppy and unprofessionally ran establishment."

"This would be my first time taking my car to a shop that’s not a dealership and I looked at multiple shops in my area and settled for tire choice and I couldn’t be any happier with my visit. Dylan and Rolando the mechanic had amazing customer service, any little thing that was off in my car was immediately pointed out to me and we were able to fix the issues all in the same day with amazing time and price. Amazing group of guy even the ones who didn’t work on my car were super supportive and helpful. I would give them a 6 star if I could. I will definitely be coming back again."