Conn's HomePlus

"The sales personnel were personable but not overwhelming. They didn't try to force the most expensive items upon me, but inquired about what needs I sought in my purchase. I love the display arrangements of merchandise you have to offer. It makes you want to buy, buy, buy!!"

"Probably one of the best experiences at purchasing an item in many years. Took no time and Alyssa P was very helpfull. And worked quickly with us to get excatly what we wanted. I will surely be shopping this business again."

"Bought a new dishwasher from Conn’s and paid up front for removal of the old one ($40), as well as installation ($189). They delivered the new one, but just left it in the middle of my living room, pulled the old one halfway out from under the counter then just left it there, and when we call to ask what’s going on we find out they never even scheduled the installation I paid for and it can’t get installed for over a week (they use a 3rd party installer). So I have 2 dishwashers just hanging out in the middle of my living space. I was willing to pay the extra money up front for the perceived convenience, and the promise for installation upon delivery but it ended up being a completely disorganized and inconvenient process. Went with another installer. They also won’t process a refund for unused services they botch unless you come back there in person. Not a great experience."

"They put the batteries in all the remotes backwards. Real weird... The new management is great and there is always extra shopping carts available by the door. Sadly they didn't have the coat hangers and shower curtain I was looking for."

"The store is nice, and the employees in-store are always kind and helpful. But we’ve been really having a rough go getting our brand new dryer serviced and repaired/exchanged. This issue has been ongoing for 3+ weeks. The repair technician who came to our house was combative, unprofessional and seemingly inexperienced. He informed me our dryer would be replaced. Samsung decided that wouldn’t be the case, and sent replacements for the damaged parts so the unit could be repaired. The same technician was supposed to return today to fix the dryer and we haven’t been able to contact him, and didn’t receive texts to give a time window like last time. Concerned, I called the store. Again, everyone there has been kind and helpful. I know it isn’t their department to handle repairs. I was informed that said technician quit, and because of that we apparently slipped through the cracks and aren’t on the schedule. This whole thing has been frustrating to say the least."