CVS

"One cashier and a line of 6. Bought two frozen items that were inedible as they had been melted and refrozen."

"Just got turned away from my scheduled COVID testing because "all of their COVID tests are expired." I was told this after going through the online system, getting a confirmation CODE, a confirmation about an hour before the appointment, seeing the hold in my HSA, and waiting 10min in the drive-thru. What a ridiculous failing by a corporation that made $136.402B in gross profit for the twelve months ending September 30, 2023, a 10.28% increase year-over-year. Communicate with your web squad to take that location off of the booking system. I feel bad for the window attendant having to say something so dumb. I never knew this could be a possibility, so learn from my mistake I guess, call ahead to make sure their inventory isn't expired."

"Abigail Jarvis (pharmacist) at this location today she finally remembered the password to the computer so she could fill my prescription then she decided that she didn’t want to fill my prescription because of the type of medication she really went out of her way to be the worse employee encounter I have ever been a part of. CVS is going to loose much of their customers because Abigail Jarvis hates her job and by her actions not only to me but to other customers inside and in the drive thru. I will be contacting my doctor to move all my medications to Walgreens"

"I swear this pharmacy is becoming the worst I've dealt with. The foreign male pharmacist is extremely rude and has made aplenty mistakes since his time being there. He's attempted to give me someone else's medications a couple weeks back then become upset if you correct him. Sir, I know my name and you're breaking HIPPA laws of patient confidentiality. Had I taken someone else medicine then that's a huge lawsuit on CVS. End the call correctly, not try to hang up the phone because you're in a rush. BTW, you're not as discreet as you think when whispering to the other pharmacist about patients. How rude and unprofessional. I understand that CVS is cutting back hours / stuff but please don't take it out on the customer especially if they didn't say or do anything to warrant this defiant behavior. DO BETTER CVS !!!"

"***Edit---So, I've always loved CVS, especially over Walgreens. But, I went today to pick up prescription and the pharmacy was already closed. Totally aggravating, but I get it in these times with all the crazies. Then I run in the bathroom, disgusting...in a pharmacy, the toilet won't flush, and no water in two sinks. I go to the front to to complain because the people in the pharmacy act like they can't see me. When I get to the front no one is around, finally a polite young lady with nice manners ask if I need help, but I'm @$$whipped and give up. I say no thank you and leave. Why bother? Very friendly staff and pretty fast drive thru."