McDonald's

"Ordered curbside at 930pm. 30 minutes later, I was still waiting for my order. The app stated that the order was complete, so I went inside. Staff seemed overwhelmed with no one on the register. Eventually, I had to project my voice into the prep area to get some assistance. I quickly explained my order issue, and the employee confirmed my curbside spot. Apparently, they had my food sitting in a hidden warmer behind registers for an unknown amount of time. I'm just surprised when fast food is not fast and the staff act like that is the norm."

"I don’t like leaving bad reviews. And it usually takes so little to achieve the basic level that is expected…especially at McDonald’s. But you were not able to do it. Today (January 30, 2024) I arrived at the drive through at 6:03am. The building was apparently closed. There was a sign that said “closing at 5pm for maintenance and opening at normal hours tomorrow” which I assumed meant closed yesterday and reopening this morning. However I can only assume that is the case and that apparently the maintenance took longer than expected. They could have replaced the sign with accurate information but no. Also I saw someone at the drive through window but I couldn’t get them to open the window to explain. They just shook their head no. You’re in customer service. But you don’t know it. I will avoid this location for future because they don’t have anything worth putting up with a lack of appreciation for the customer. I drove to Bayou Blvd to get a coke from a good McDonald’s. If you choose to ignore the bad reviews you will get whatever you get. Good luck."

"This McDonald’s deserves a high rating, the taste is the best I have had in the United States. Some of the staff are disabled, so the speed and quality of service may be affected, but they are all working hard. Please be understanding and supportive of the friends who come to the store. We ordered McDonald’s chicken nuggets, burgers, apple pies and fries. The chicken nuggets are still crispy and delicious even when they are cold, they are very well done, we ate 20 pieces and still not enough, and added 10 more. The burgers are also the familiar taste, very delicious. The fries are fried just right, very tasty."