Goodwill Gulf Coast - Ensley Store/Donations 2 East 9 Mile Road, Pensacola, FL 32534

"I am very disappointed with Goodwill these days. Standard glass bottles get priced at $5 each. A used wine cooler is priced at $150, when I can buy a brand new one for that much. Their furniture is also high priced for, need I remind you, being USED and FREE donations to them. And you know they're doing something wrong when you find donated in Dollar Tree items that were originally $1.25 getting priced at $2 or higher. Considering they get things donated in for free so it's 100% profit, the prices they put on things is horrendous. I would HIGHLY recommend donating your things to other stores that price more reasonably, instead of price as high as they think they can get for it. I will probably be crossing Goodwill stores off my list of go to thrifting shops."

"Great selection of clothing and shoes for a great price. Will be returning soon."

"Jeez I went to their store after I called the day before that there were 2 items for $4.99 in my receipt and I didn’t buy $4.99 as I can remember. I counted my items the day before and I came up with only 15 items out of 16 items in the receipt. The lady I spoked with said they will have to look at the CCTV on that day and I don’t need to bring my purchases back to show them the items. Then, I went at their store today and found out that the other manager I spoked with yesterday is not there and I have to wait another day but that woman said she will call me in the morning which is today - Thursday. I told the lady in the store that these are my items I took photos of it yesterday and she said the Wii dvd game is really $4.99 and the old windows computer game is also $4.99 so, the two $4.99 are those games. I told her oh I thought it’s only $1.99 she said no. So, I went ahead to the dvd’s section and there was no $4.99 in the sign it only says $4.49 for Blueray and the other prices posted is 1.99 and .99 so I asked the manager again she said that the sign is not updated and that games I purchased were in their online site and they just started selling it in the store. If I’ve known it’s $4.99 I won’t buy. I could’ve find it in other stores that only sells for $1.99. But, we figured it out in the end that I have 16 items in the bag, because of that 1 item I forgot which is 0.99 I throw in the laundry room to wash because it was dirty - Travelon small packing organizer for charger or headset that is a net material. Overall, still not happy with the experience, the cashier would’ve told me - seems like cashier was put on timer."