CVS Pharmacy

"The worst pharmacy experience ever. No way of getting someone answer the phone. Any prescription takes 3-7 days to get ready. I’ll be changing my insurance provider not to deal with this pharmacy anymore."

"I'm really pleased with CVS and the way they conduct the pharmacy."

"The people in the pharmacy are very nice but they are understaffed and do not answer the phone and the phone is shut off after 6pm which is a real inconvenience because some things can’t be done on the app or through the automated phone system and you need to speak to a human. NOPE you have to drive there even if you don’t feel good normally to be told “it will be done in about an hour” They need to hire more techs so they can answer the phone and help patients."

"Personally I love this pharmacy it’s open 24/hrs and the staff is friendly and that’s just awesome. I’ve never had a problem been going for 5 years now"

"I went CVS last night and when I arrived at the counter the pharmacist was having a lengthy personal chat at the pharmacy window. He was discussing personal family matters, his education, a woman he's with, his family situation , laughing, thanking the person for giving him a good path, etc etc. After a loooong time I eventually walked over and asked him if anyone else was working. He barely looked over and said no and resumed his personal conversation. Obviously, he was in no hurry to help me. I waited another 15 minutes or so and asked him again if this was going g to take a while. He didn't look over and plugged his left ear with his finger and continued his personal conversation at the window. Then I decided to call the pharmacy in an attempt to make him return to work. He did not acknowledge that a call was coming in to the pharmacy. He finally ended his personal counseling session with the person at the window and decided to take care of me. Meanwhile, my daughter had gone to ask a store manager to help which we found out they could not. The pharmacist finally decides to come up to the pick up counter. He did not have a name badge on and I asked him his name and he declined to give it to me. I explained to him that if I treated patients like he treated me I would rightfully be called in for counseling or a write up. I told him that I understand that sometimes patients require more time and all he had to do was acknowledge me and tell me he'd be right with me. I could have had a seat and he might have done the right thing and returned to doing his job. I told him he was young and had a lot to learn about patient care and he proceeded to tell me that he had not ever seen anything like that before and was very condescending. I repeated some of his personal conversation and he backed down a bit. I went into the store rather than driving in because I needed some OTC meds because I had a procedure earlier in the day. My daughter informed him that I could barely stand for so long a time. I reminded him that people are at the pharmacy because they are not feeling well and need help, not this extremely rude treatment. He finally told me his name because I asked again, still no name badge. My entire family have been patients of this pharmacy for 20 years and I have never seen anyone treated like I was. I live closer to another CVS and choose to go to this store. That now may change. My insurance is taken at Publix. Please find a way to discipline Robert so that no other patients has to be treated without manners and compassion. Thank you."