Dollar General

"Sunday 9:30 pm, the workers close the SelfPay machine… and the other one is “Cash Only”… it’s 2023, where’s the customer service???"

"Absolute worst customer service ever! I used the self checkout because there was no one there to check me out after waiting 10 minutes. I had a lighter therefore I needed someone who works there to bypass the self checkout so I could pay and leave with my things. After waiting over 10 minutes, I finally decided to go search for someone who works there to help me out. I flagged down one lady working in the back and said I needed help to check out and explained that I am on my lunch break so I am kind of in a hurry. She looked directly at me and completely ignored me as if I was a ghost that didn't exist. Then another woman named Carrie shouted over to me "I am on my way" in a very grouchy voice like she was irritated that I needed her to do her job. When I met Carrie at the front to checkout, she proceeds to completely ignore me and start helping a customer who was behind me in line. I said excuse me, but I have been waiting on someone to help me check out the last 15 minutes on my lunch break trying to get back to my job and asked if she could please help me first. Her response was extremely rude and she told me the first customer in line gets helped first. I told her I have been the first customer in line I have been waiting and waiting or else I wouldn't have gone searching for someone to help me in the store. She proceeds to tell me I am in the self checkout line and I can checkout myself while rolling her eyes at me. I told her I KNOW I am in the self checkout line but the system will not let me check out without assistance. She finally comes over to help me while rolling her eyes the entire time. When I am finally able to leave the store she tells me to have a nice day in a very snarky voice. I didn't say anything back and then she says, "OH, okay well never mind then" and starts laughing. I could have easily walked out of that store with all my stuff and not paid for my items but I chose to pay for my stuff and wait 15 minutes to get treated poorly instead. I won't be coming back to this place ever again."

"I love this store. The staff is always wonderful! Such a terrific location as well for those of us who live out east."

"I am an employee of this store and wanted to give a huge thank you to our new (fairly new) boss. He is the best boss anyone could have! He has made a HUGE improvement to our store!... And is a great teacher by taking the time to explain anything we need or want to learn more about. He cares about all his employees. In the year and a half I have worked there... I am truly the happiest and the most comfortable I have ever been. It is a great pleasure to wake up and go to work in the morning!"

"Nice place to run and get odds and ends on a rainy summer night. sure beats going to the big stores, easy to get in and out."