Halifax Health ExpressCare

"Waited over two hours for an ear infection to still not be seen or be told anything as far as how much longer or what the hold up is. Don’t waste time making an appointment online because it’s useless. Update: after being able to see the doctor who we have seen numerous times before and absolutely love I was told why the wait was so long and she apologized. The receptionist today wasn’t the one we usually deal with and was the one who wouldn’t give any updates on the wait. Normally this office is run very efficiently and we don’t have problems or lack of communication. This office is usually my go to when myself or my family is sick because of the doctors."

"Great people, super friendly, clean environment. Genuinely caring staff. Will always come here from now on. Did I mention fair pricing? 1/2 the costs of other quick clinics. All around 5 stars!"

"I visited this lab on January 12, 2024, and checked in to await my turn. After approximately 45 minutes, I was informed that they couldn’t perform the collection because they had run out of the necessary supplies and would need to order more. It was slightly inconvenient, but not a big deal, and the technician was very polite. I returned the following Monday approximately 3pm and was checked in by another very courteous lady at the counter. Eventually, I was called back and met by two technicians, one of whom was in training. The trainee was very nice and had a good attitude, but the supervising technician was extremely impatient, condescending, and hostile, to an unbelievable extent. When I calmly expressed my concerns, she mockingly acknowledged them and then walked out of the room, leaving her colleague speechless and embarrassed. I don’t recall her name, but I remember she was younger and wore a nose ring. She needs to improve her professional conduct or consider a different career path."

"I went in here today feeling so miserable needing to see a doctor. The receptionist took my information very quickly and professionally. I was called back within 15 minutes the doctor was a young man but very knowledgeable. He Prescribed me an inhaler and multiple things and I'm literally feeling 10% better already will definitely be going back"

"We took our 4 year old here this morning (Sunday) to be seen. I called ahead to ensure they took our insurance and was met with kindness and all of the answers to my questions with patience. From the time we walked in the door until we left we were treated the same. All of our questions and concerns were addressed with kindness and competency. Some of our little ones issues can be complicated, but they took plenty of time to listen to his history, they worked with us to create a good care plan for our son. We would highly recommend this office!"