Medical Center Clinic

"After a disappointing month of trying to find a pcp, I was able to get in with the nurse practitioner Sarah S. through the urgent care side of things. I had a great experience and will be establishing with her as my primary care provider. Office staff: amazing, first clinic I called where staff was friendly, professional, and actually supportive/accommodating. I had a brief hold during which the receptionist checked in twice to let me know she was still with me. Nurse: professional, competent, relayed concerns for visit completely, also friendly and accommodating NP: professional, listened, assessed, included me in next step planning, advocated for me, and ordered testing. Also very reassuring and let me know they would see me through no matter what the results showed. Couldn’t ask for more."

"They are out dated need to update their system Paper charts in 2023 wow they get paid enough to do electronic records Their Training sucks when I got hired people was quitting left to right Red Flag for me they have a High turnover rate"

"BEWARE!! After November of 2022, Dr. Hundley has left the practice. The only compassionate and caring doctor in the practice is no longer there!! The practice has devolved into the "we're not COMFORTABLE prescribing opiods" rule of many pain management clinics in NW Florida."

"We took an entire family of 4 out of the medical center clinic. We had been using multiple specialties, ent, dermatology, and ophthalmology. We were there for 7 years before we had to use ophthalmology, and once we did, our relations with all specialties had to end. The unprofessionalism of the ophthalmology department is what drove us out. The ophthalmology receptionists and office manager lack customer relations skills. This office operates very defensively when you have questions or concerns. Often, When you call, no one picks up or they pick up and hang up. Yes, they are hanging up on you! You are greeted at the circulation desk with a flat affect and you may be unsure if you should even approach them. Dr. Mclaughlin could afford to cut down on his arrogant and patronizing undertones when answering questions and express a little more sensitivity towards patients that are scared. If you try this place, and get a negative energy, chances are its going to wrap around your entire experience. Unprofessionalism, greed, money, and liability fears envelope this department. In my opinion, this entire department needs culture and sensitivity training, including the physicians if they want to rebuild the overall image of this clinic. This review in its entirety reflects my honest opinion of my experience."

"UPDATE: They will not return your call or check their voicemail, but if you call their number and just hit 1 you will get a person in the appointment department. This option is not listed in the menu. My wife had an MRI almost a month ago, we have no idea what the results are as no one will answer the phone and no matter how many voicemails we have left no one will return the call. We have even gotten up right at 7 am when they "open" to call and still no one answers."