Apparel Authority

"The team members at Apparel Authority are great! Everytime I've asked for a design or made a request, a proof was provided within a couple of days. In addition, the prices reasonable and the timely manner of the order are impeccable. They are go to for any apparel!!"

"I recently ordered some crewnecks for my graduating class, and had a great experience with the service provided from Apparel Authority! They are quick to respond to emails and have good customer service. Our crewnecks came out exactly how I wanted and was satisfied by the quality of the print. I will most definitely be doing business with them again in the future!"

"Excellent customer service, fast responses from the sales team, products are always delivered as expected, and the Apparel Authority team is always easy to work with. I have bought a variety of clothing and promotional type items and very happy with the many different items that Apparel Authority offers."

"RECEIVED BILL FOR ORDER I NEVER PLACED AND THEN RUDELY TOLD TO NEVER CALL BACK??? I sent in a request for quotation through their website and received an email back with an art proof. The art proof showed errors and I put it on the back burner before placing an order. I never received a price quote or confirmation of an order, which makes since, because I never placed one. Fast forward to two weeks later and I receive an invoice with a message that my order is ready for pickup. 12 shirts for $400. What...? So, I call to find out what's up. I get a call back from David. He asked what was up with the order. I told him, well, I received an art proof that was never approved, never approved any order or pricing, and now have a bill to pick up an order. There was no, "Oh, I apologize for the misunderstanding," or "I see, you never actually placed an order, so there was no reason for us to process it." Instead, I was very bluntly, and rudely told "Never call us, again." So, in short, if you ask this company for a quote, you will instead receive an invoice and a rude phone call. Be forewarned."

"I recently took my t shirts to get printed on last month and JUST received them yesterday. They looked nothing like the pink and teal shirt that are right next to each other. There was a cut off in the print with the shirts that had white letters with the wave and an ugly smudgy black line through the wave with the shirts in black ink, due to my logo having a gradient in it which my graphic artist informed me about. I even left a sample shirt so that whoever printed the shirts could see and make sure that it looked exactly the same. The first company I took my shirts to, they received the exact same vector file and there was no line or cut off in the print, I am not sure why they didn’t think to make the entire wave gold like it should have been and still be able to add the accent marks that are black. Not to mention the company I went through the first time actually sent me a t shirt to show me what it would look like before they even got started, & AA did not, they said they did but didn’t all I received was an invoice for payment, no picture of the shirts or anything (it did have the number of shirts color of shirts & the colors that were supposed to go on them all in text, NO pictures). I am Extremely unhappy with how the print turned out, & they did offer to fix it @ a discounted rate but it should have been right the first time... Definitely a lesson learned for me... if you want anything done just do it yourself & stick to what you now. I will be doing embroidery instead after this."