Smyrna Animal Hospital

"We have been bringing our pets here for 30 yrs. We've never had a bad experience ever. They love our pets as much as we do. My husband's family started coming here in the mid 70's. All of the ladies that work here are fabulous and Dr Griffth as well. These ladies are extremely busy many times when we come in. But they have always made us feel at home, went above and beyond for our precious babies. I would without a doubt recommend Smyrna Animail Hospital to everyone. I'd never take our babies anywhere else."

"If I could give a negative star review, I would. I have never experienced poorer customer service at any business in my entire life. I have been handed the wrong heartworm medication by staff. (My dog is clearly large and the vet tech handed me heartworm medication for a dog from 1-25 pounds.) DO NOT DROP your pet off for their drop off service. They will be stuck in a kennel all day and not allowed to use the restroom. Why do I know this you might be asking yourself. Well, I had an appointment for the vet to take a look at my dogs ears after they had given us a treatment regiment for his ear infection as well as taking blood to be examined. I dropped him off at my scheduled time of 9am. By 1:00pm He still had not seen the vet. I had to come pick him up before 3:00pm because I had an appointment I needed to attend. When I showed up to pick him up not only did they fail to actually look at his ears, but they gave me an atrocious attitude at the front desk by the manager. Basically telling me it was my fault that he did not get looked at. I get him back in the car and notice that his fur is matted and wet. He's COVERED in urine. I had to go to the pet store immediately because I needed to get dog shampoo. While walking through the aisles with him, he releases his bowels all over the store. THEY HAD NOT LET HIM OUT OF THE KENNEL SINCE 9AM. I had not let him use the bathroom before because they always need to get a sample. If you care about the wellbeing of your animals, look elsewhere for a vet. We have not and will not ever be back to this establishment."

"Very sensitive and compassionate staff who we trust completely. More affordable than other local vets."

"I love this vet. They take care of my pets everytime I go there. Good and friendly staff."

"The one star rating is for the large African American female at the front desk with a horrible attitude and lack of customer service today 7/24. My partner and I were giving the names of the pets to a tech who was making a call to the back when she called one dogs name correctly and another’s dog name that we didn’t own. As we are patient and understanding we simply told her the dogs names again not to receive the wrong pooch. When the woman mentioned with a very nasty attitude interjected, not even once saying hello as I stood at her window. Her aggressive attitude is what warranted review for what should have been a routine pickup that had nothing to do with her from beginning to closing out the process. After discussing the pickup process with my parents have had a similar experience with her hostile attitude during boarding in 2023 and I will not stand for continuing disrespect! If you treat patrons this way then what are you doing to animals that have no voice? Unacceptable and unwarranted verbal attack."