Banfield Pet Hospital

"My dog is 11 and he has separation anxiety. I went for an exam and Bordetella vaccine. They try to sell you so prior to even examining the fur baby to see what may be a concern. They had him in the cage for hours and told me it’s only one doctor who was in surgery. This has me furious. I want my fur son to always feel safe and be comfortable especially in his old age. This totally went against that. I will drive 45 minutes away to another vet before I ever bring my fur son back to this place."

"My dog has been a Banfield member since I got him 9years ago. I recently moved to this area and I will say that this is the most INEFFICIENT location that I’ve ever been to. How does it take 40 minutes for me to DROP MY DOG OFF and pick him up. Their excuse is always that they had a lot of people checkin at the same time. So maybe stop overbooking if you can’t accommodate. Also, when I ask a question about medication, I would expect for the doctor to know the answer or at least go and get an answer. This is my last time coming to this location. I’d rather drive further than subject myself to this everrryyyy time."

"Efficient and quality pet care. Beyond superb customer service. Each time I call, my request are met with grace (I have called a lot due to my dog's ear infection Lol). They will even call to check on your animal after treatment and/or regular visits. I would recommend this location to anyone with pets."

"DO NOT LET THEM TRIM YOUR DOGS NAILS! Victoria and the tall white dude: they were obviously inexperienced and could not tell body language of animals. They didn’t seem like they wanted to do it and Victoria had a “might as well” attitude about herself. They were very aggressive with handling my dog. He is very docile and manner-able. He was literally bucking out of their hands to get back to us. He was afraid the entire car ride home, I can tell he was muzzled because of the marks on his face. I don’t get why I couldn’t be there to help keep him calm during the process. He has never needed to be put on a table to get his nails trimmed. If they had wrestle him on the table like they said “they were being aggressive and hostile”. Animals have instincts, his instincts told him they were danger. Do not let them trim your dogs nails. Victoria was rude with my wife too until I stood up. Do not go here! Go to a better bansfield. Will not be coming back to this location."

"Very busy office, I find going in personally is the best way to get great service. I went in Saturday and they fit me in for their last availability appointment on Sunday! Mary Heaton we extremely helpful. She Updating my plan to save the most money and I returned on Monday to make a Dental appointment since they told me my plan was about to turn over and I was going to lose my free dental cleaning. Dr. Bailey was extremely nice and helpful on answering my questions about Kiki’s weight and dental care. Best experience since I’ve been going there over this busy holiday weekend! Great staff!!!"