Badcock Home Furniture &more

"I had the best experience in Badcock in Conyers. I been looking for furniture for three days now . The store manager was very helpful."

"I enjoy that Babcocks is “in the neighborhood” very responsible pricing and the employee, December was very professional while helping me with my purchase.."

"I went into the location in Conyers, GA where I had purchased other items in the past. I decided after purchasing the living room that I wanted to add the Ashburn II Cocktail Ottoman to my living room. I went into the store placed my order and purchased it. When I received the item four days later it was tattered, staples were protruding from the ottoman and instead of the ottoman coming with the four plastic (wooden looking) legs, someone had drilled metal hinges on it. The guy delivered it and put it in my living room. When I moved the ottoman for better placement, I could hear the scraping underneath. The ottoman was USED. I took the ottoman back to the store where the young lady who had helped me was just as shocked. The manager's reaction told me was that he was well aware of this "trick" delivery in an attempt to sell me a piece of junk. I asked for my return of my payment for the ottoman and the manager who really did not care, asked if I wanted them to order some legs for the item. So, I guess he felt that I would be okay with a torn item with metal legs which scrapped my hardwood floor in my newly constructed house, as long as I could purchase legs. I ended up going to another location where I was provided with a NEW wrapped ottoman. I should mention that just two days earlier this same manager told me that he was NOT the manager when I spoke to him. I guess he forgot that he had spoken to me in person in the past. I will never purchase anything else from this company as a result of the manager's action."

"Comment to response - I'm tired of getting the same outcome. If you want to try to help with my situation, I'm a long time customer so you will know how to get in touch with me! Purchased furniture 2 years ago and it is peeling, chipping already. 2 pieces were approved for replacement which is wonderful! . Problem is they do not have my set anymore even though my warranty on my set is for 3 years. I had submitted a claim for the remainder of the pieces that are starting to Chip and peel. (Told by corporate to do this) I was denied due to accumulation of damage is not covered! What is joke...approve 2 pieces of furniture but if you accumulate more pieces it is denied! I added pictures when claim was approved in February. I've been going back and forth with them to approve rest of pieces and in just 4 months the damage is 80% worse now. You'll know what this furniture is"