Conyers Nissan Service Center

"Great customer service. There is an older gentleman ( have to get his name) & Anthony are always so attentive"

"On 11/10/23 I WENT TO CONYERS NISSAN TO GET MY OIL AND FILTER CHANGED AS WELL AS A TIRE ROTATION AND AIR IN ALL FOUR TIRES!! ON SATURDAY 11/11/23 I WENT TO A WEDDING AND MY TIRE ORESSURE LIGHT CAME ON STATING "TIRE PRESSURE IS LOW"! I WAS FURIOUS BECAUSE IS THE SECOND TIME CONYERS NISSAN SERVICE DEPT DID NOT CHECK OR PUT AIR IN ALL FOUR TIRES ON MY SENTRA AND WHAT REALLY MADE ME ANGRY IS I PAID FOR A TIRE ROTATION AND I SPEIFICALLY TOLD THE SPECIALIST WHO CHECKED ME IN TO MAKE SURE AIR IS PUT IN ALL OF MY TIRES!! THEY USED TO GIVE GOOD SERVICE HERE NOW ITS HAS GONE DOWN SINCE THE PANDEMIC, NO CAR WASHES AND NOT PAYING ATTENTION TO THEIR JOBS!! ALSO PUTTING THEIR FRIENDS IN FRONT OF OTHER PEOPLE WHO WERE THERE EARLY!! THE PRICES ARE OUTRAGEOUS FOR SHABBY SERVICE! I WILL BE GOING TO ANOTHER NISSAN DEALERSHIP FROM NOW IN I COULD HAVE HAD AN ACCIDENT YESTERDAY IN THE WET RISDS DUE TO NO LOW TIRE ORESSURE IN ALL IF MY TIRES! I DESERVE ALL OF MY MONEY BACK FOR THEIS INCOMPETENCE!!"

"These guys are always as nice as can be. Ok Shawn let's get me in that Murano."

"I would recommend this location to my worst enemy. My last oil change i waited 4 hours!! I was in like at 6:30 am i was the 3rd line in car and did not receive my car until 10:50 am! I don’t understand the operation of this location. I had to ask the status of my car for them to tell me it was done. At that point I told myself i would never return. The manager then called me a couple of days later after the service to see how my visit was. I told her what happened and she told me this location hired an extra person to update everyone on their status of the cars even tho I had to ask the status myself. I told her i never got updated. She then apologized and told me she put a free oil change on my account. I then sent my husband to get my oil changed . When he went to get an oil change they told him me there was nothing on my account. I then called the service department and asked to speak to a manager they put me on hold twice for over 10 minutes. I then hung up and called again just to speak to the same advisor i told her i was on hold for too long and needed to speak to the manager. She said he’s not even in the office. So i asked what was the purpose of her putting me on hold. I then asked for her name twice just and she refused to tell me and hung up on me. End of story i did not get my oil change i refuse to give another dime to this location."

"I have been to this location many times. The last time I was here I was overcharged by the service coordinator.  She gave me her business card with a note for a free oil change and tire rotation as a reimbursement.   I called to speak to her prior to arriving, but found out she no longer worked there.  I spoke to the Service Manager and he advised that they would still honor the note from the previous service rep.  I arrived and was quickly greeted by Brandon.  I let him know about my voucher and my conversation with the manager. He had everything covered, quickly got me in the system and in the queue for service. After a short wait, he came and clearly explained all suggested maintenance. When it was time to pay the bill,  the service rep requested an itemized invoice to verify my voucher was honored and also review all maintenance charges.  Everything checked out perfectly.  Great experience all the way around for today’s visit."