O'Reilly Auto Parts

"I am not a car person but I can handle the basics. Each time I have needed parts (wipers, filters, batteries, fuses, etc.) I want to go to O'Reily's because I get consistantly good service. Today was no exception. I ordered a battery for my Subaru Outback because it was not in stock at the local store and I got a good discount by ordering on line. When it arrived, the box was torn and the battery had been damaged in transit. The positive terminal was bent. I took it to the store and Adrian at the counter checked it out and ordered one for the next day. He told me to come back when he was on duty. I arrived and Adrian took care of the exchange of batteries, took out my old battery (which not holding a charge well), installed the new battery and refunded the core price deposit. He was very polite and helpful. That is the way I have had service with all the personnel at my O'Reilys store. I decided to buy a set of wipers. Adrian helped select them and installed them. I know I can figure how to install these things, but it is nice to have that little service. People like Adrian keep me coming back to O'Reilys on Lawrenceville Hwy."

"Artem and Adrian provided me with superb customer service! They were both attentive, respectful and knowledgeable of my questions and went above and beyond to make sure my situation was resolved. 12/10 rating!!"

"I needed a replacement bulb for my '09 Nissan Rogue. Cynthia found the correct bulb and came out to the parking lot to install it. While were were at it, she agreed to replace the other one at the same time. I now know how to do it myself (you need a 10 mm socket). What a productive 15 minutes that was. Kudos, Cynthia!!"

"Fast and knowledgeable, you could tell they truly wanted to help you. I was repairing some things at home that had nothing to do with cars. But they had the wire and nuts and bolts I need to make my repairs"

"My goodness did I have a wonderful and crazy experience at this O'Reillys. I needed to replace a heavily corroded battery in my truck and it turned into a group effort by everyone in the store to help get the job done. Carlos and Antem (sp?) and the newest employee counter gentleman all pitched in to help along with a passing good samaritan. Everyone showed extreme dedication and passion for helping out to accomplish this unique problem my truck battery had proven to be. A huge THANKS for all their help and I definitely will be back and will recommend to anyone who needs car care with exemplary customer service!!"