Neighborhood Tire Pros & Auto Service

"DO NOT GO HERE. I took my car in to get an oil change and fix an issue with my brakes. I was originally told that the problem was the master cylinder and that it was going to be $700. I then get a call back 2 days later and now I’m told that both the rear calipers needed to be replaced. This would now cost me almost $1700. I didn’t think this sounded right so I called back to discuss further. The lady who I spoke with on the phone was incredibly rude and unhelpful. After another day someone else called me back and confirmed my suspicion that it was not the rear calipers. I ended up having to pay $1500 in total but when I picked up my car they had stolen all of the coins from my center console. I’m not that mad that they took $5-$10 worth of coins from my car, I’m more angry at the fact that I just spent $1500 and that still wasn’t enough apparently. There are plenty of other auto shops in Atlanta so I would highly recommend going somewhere else before you come here."

"I came in for new tires and had been told I needed new brakes by another provider. The service techs here checked and let me know I had 60% of my brake pads left, saving me hundreds of dollars. They changed my tires, filters, wiper blades, oil, and did an emissions test all in a few hours. Super impressed."

"I needed tires for my son’s car quickly on a Friday afternoon and they were able to accommodate immediately and they had the tires I wanted. Cindy was super helpful in getting me in right away. Great service though it would have been nice if they had washed the wheels…. To show off the brand new tires."

"Neighborhood tires is awesome! Very professional. Very thorough and reasonably priced. They got my car in for several services at once, and only had it for most of the day. I’m a very satisfied customer! Looking forward to working with them again!"

"I chose this shop because of the excellent online reviews. I spent $1600 on new tires and other services that needed to be done. I made an appointment and dropped my car off to have the work done. I received a quote to replace four tires and agreed to have the work done. An hour later the manager called me to say they didn’t have all the tires in stock but they could get three on today. They asked me to come back on Monday to get the last tire on. I said that was fine and made arrangements to leave work on Monday to get it done. I waited over two hours for them to put one tire on. When I went to pay, the bill was a lot more than I was quoted as they added extras I didn’t agree to. I was very patient through all this even though it was confusing and time consuming. However the issue that has me really upset is that all four of my rims were damaged. I called the manager back on Tuesday and she asked me to come by so she could take a look. When I showed up, she said they were not responsible, she yelled at me in the parking lot, interrupted me and wouldn’t let me speak. Then she said she had to go and turned around and left. I understand everyone has a bad day and I understand that sometimes mistakes happen. We all need to be flexible but this is completely unacceptable. I chose this business because of the online reviews but I cannot recommend that anyone do business with them. The least the manager could have done was hear me out and follow up. I was not expecting to drop $1600 and be yelled at. If she is not in a good place to do that, at least she could find someone else who can."