Auto Clinic 360

"I got my oil change and tire rotation done from here 2 weeks ago. My car had no signs of engine or any other issue, its been running perfectly fine for past 2 years since I bought it. This is the first time it broke down on me. Ever since I got the regular maintenance service done from them my car has not been the same. It was making weird sounds when I drive it on the highway (over 55 miles/hr), I’m sure they messed up something else on purpose so I could return back for service and they could make some $$. It broke down on me in the middle of the road twice since I got it serviced. Gave me such a hard time. Never coming back here!"

"This is my go-to mechanic. Roey and Avi are always accommodating and always honest. They have told me on several occasions that I don’t need services that other mechanics have tried to sell me. They ask good questions to get to the root of problems, and they help me understand the how and why of what is going on with my car. On top of their excellent service, their prices are great. I couldn’t recommend them more."

"I have been coming here for nearly 10 years. The first time I went to see Ruby, he was honest about the repairs and even sent me to the dealership the part was still under warranty. He didn’t charge me for the diagnostic and he talked to me like an adult and didn’t take advantage of my lack of knowledge about cars. In fact, they do the opposite here. They inform you about your options, let you know up front the cost and work quickly!"

"HORRIBLE. I put my car in the shop here on a Thursday and they literally held it a week without telling me they were closed weekends. Then when Monday comes they take their time working on thing and I constantly call the owner because they werent giving me an update on things. Then he start ignoring my calls until I physically had to catch an Uber from my home about 30 mins away to get things moving. They also stated I needed some new shocks and told me they ordered them so I waited thinking they knew what they were doing then come to find out they were the wrong size. SMH, the mechanics were good but the owner is BAD Business. He tried to tell me to stop talking when I confronted him about how long they were taking. What TYPE OF BUSINESS does that to paying customers. His attitude was so horrible, I believe hehad an attitude because I was African American and he was Jewish. He tried to talk to me as if I didnt know anything. Do NOT support this establishment and their bad customer service....your car will be sitting for DAYS."

"Honestly, is 0 stars losing your life or the life of a child? I came in for an oil change before a family road trip and asked them to check out anything standing out. So they did the air filters and they changed the brakes on all 4 tires. Remember when you were 16 and your parents taught you how to change a tire? I just couldn't believe that after driving for 3.5 hours, feeling the car get rocky, I pulled over to find 2 Lugnuts left on my front tire! And those 2 could slip off any second!! As for the lugnuts on the other 3 wheels, I could make 1 full turn with my tire iron. Which, means they didn't drive it after changing, and then re-tighten. ( A lesson my father taught me). So, I'm' upset. I call and Ruby is apologetic and asks me to email Avi. I don't. not my job to inform him. Ruby says to come in when I come back in town. When I do, I speak with Avi. While I write this, I get re-triggered by his responses. I was traveling for 3.5 hours to Savanah with my wife, and 2 toddlers. There was almost a disaster. I got no ownership, no apology, not even empathy. He asked me where I was parking my car. This would insinuate that in the span of 2 days, a very sly individual snuck into my garage, loosened 3 tires and almost got away with 1 tire. I did tell him that Ruby asked the same question and that they are both pretty ridiculous for the accusation. When giving him a summary of how it is really feasible for it to be his company, he responds. "I am not arguing with you" and "It's just not that complicated". Well, it does seem to be a response. Not an ethical or educated response. So I inquired, "Aren't you interested in providing any ownership?", "Like what"... I read him the riot act. The whole thing. explained that he could double-check with the mechanics at the end of a tire change and meet with them to discuss the ramifications of my children being harmed or losing their lives. Let alone being sued for breach of contract or damage. Oh, and my transmission has never been the same!"