Honda South Service

"If you should go to Honda South in Morrow, Georgia, be prepared to have something mysteriously go wrong with your car shortly after. My 2022 was in tip top shape before I took it for a simple oil change. A couple days after, I noticed my car was burning a considerable amount of gas. Coincidence? I dont think so because when I took it back to Honda to check it out, they told me it would be 200 + to run a diagnostics!! Hello...first of all, it is your brand!!! It's still practically new!!!!!! However, I decided to use the fuel treatment product to no avail. So by the time of my next service (only returned because I wanted them to be held accountable), I reminded CC that car was fine prior to previous service and please check issue for me. This time "diagnotics" dropped to 169 but still too high for me. I told the lady just do the oil change and I will just take the car elsewhere for diagnotics!!! I asked who I could speak with in reference to my concerns and she become very hostile toward me saying that would be her!! As she read notes from previous service, she stated the only thing they did was an oil change!! Like how do you know Miss?? Truth is, nobody knows what happens when your car goes to back!!! We can only trust they do right. BTW, after this last oil changer, service department had not even updated my "next service" sticker smh!! Does that mean my oil wasnt change?? Who knows with Honda South???? Save yourself the headache and stress and drive the extra ten miles to McDonough or Conyers!! Honda south is trash!!!!!!!!"

"My daughter and I were in the parking lot of the Publix on Mt. Zion Road when her car (2021 Honda Civic) wouldn’t start and the dashboard lights were flickering on and off. I decided to call Honda South to inquire about what could be causing this issue. The phone rang 2 times before an actual person in the repair department answered the phone. I told him what was happening with the vehicle, he asked where we were, after I told him, he said, “I’m on the way.” “You’re on the way?”, I repeated. He said, “Yes.” Okay, that wasn’t the response I was expecting. I told my daughter that someone from Honda South was on the way. Johnnie Williams arrived in less than 6 minutes to jump-start the car’s battery. Before sending us on our way, he checked the car again to make sure it was running properly and suggested that we come to the shop for a battery check. We got the battery check, it was good. I’m grateful that Johnnie Williams went over and beyond our expectations to assist us. If you own a vehicle, you know how frustrating it can be when something unexpected happens to it while you’re going about your day. TYG"

"Kudos to Mr Glenn he is a awesome man i would recommend everyone to go and get your car service at Honda south"

"Set an appointment 2 days prior because I need to leave town the following day. All is set. When I get there, they don’t have the part and never ordered it for my service in the first place. Very disappointed because now it throws my whole schedule off and I can’t leave the day I originally planned."

"Once again y'all didn't let me down. Mr. Eric is the best, I was looking for Mrs. Thompson but she's no longer there. But Mr. Eric is the BEST straight forward, honest and Great Customer Service. Y'all need to help, teach or train Honda in Union City, Ga something no stars for them. But Thanks again for y'all hard work plus great customer service I appreciate y'all."