NV Automotive

"DO NOT BRING YOUR CAR HERE !!! Let me start off by saying I gave them my car on January 2nd for body work repairs the lady at the front desk was blatantly lying to me saying they were fixing on my car and was giving me different false dates on when it will be finished they had my car for over a month and a half …. So I went up there on February 14th to check on the status of my car only to find out that no repairs were started on my vehicle even though they received most of the parts to start …. The only thing they did was remove my back window and left it sitting outside in the rain for weeks without touching it !!!! My car had mold all over the back seat and floor board everything in my truck was ruined and also molded Back speakers were ruined by the rain this has been a terrible experience!!!! I didn’t get his name but I’m assuming he was the manager but The only thing I half way have to say good about the customer service of this shop is that he apologized for what happened to my vehicle and stated he was out of town for 2 weeks and wasn’t there to over see my vehicle…. I don’t know if it happened or not but he also stated he fired the guy who was suppose to have properly stored my car after the window was removed …. And he accommodated me with a 1,000 dollar check to go and have my car detailed for the mold I now have in my car …. I didn’t receive any kind of accommodation for my damaged items in my trunk or speakers in my car !!! THIS HAS BEEN A TERRIBLE EXPERIENCED AT NV AUTOMOTIVE !!!!"

"If you are trying to find somewhere that is trustworthy and not price gauging this THE PLACE!! Chelsea is the best- u only take my cars here! It may take a while but it's worth the wait"

"I was misdiagnosed by 2 repair shops (,who were going to over charge me) for a left wheel hub assembly, when it was confirmed by NV that it was the right.NV was considerate and sympathetic enough to pinpoint the issue with out cost.and afterwards repaired the correct part in which I happily paid for. 5 stars to the receptionist/Automotive specialist. Her knowledge and kind word delivery was exemplary."

"This is a great place for anyone to get their vehicle fixed. The owner was kind and helped my school with its passenger van problems. He even reduced the price while doing additional work on the van. He never charged additional money for the additional work. Chelsea, the order taker, provided wonderful customer service. I am very satisfied with the work. Please run, don't walk, to this outstanding auto repair shop. They were more than honest!!!!!"