D'Tails Pet Grooming

"Horrible experience there and will never bring my pets there again. They make and cancel appointments and keep poor records of the appointments. Arrived there after great effort and they sent us away claiming that they only had one dog on the reservation. Staff was not pleasant at all. People cut in line in the mornings and it is a mad dash to try to get in. If your time is valuable and you appreciate efficiency then this is not the place for you."

"Omg these people are wonderful! My dogs love going here because it’s just a big day of fun! They get to play outside or hang out inside, & back & forth - no cages, just fun. Everyone there is so nice & completely focused on the dogs being happy. Can’t say enough good things about this place!"

"Absolutely horrible place to bring your pets for grooming. They consistently overbook and use some antiquated notebook to keep up with reservations. They cancelled and we rescheduled. When we arrived first thing in the morning we had to fight to get in the door because older ladies who got their after cut in line. They then claimed that they did not cancel and turned us away saying we do not bring our dogs often enough. Mind you we brought our dogs many times and it took weeks to get in only to have them cancel, deny it, and then have to struggle to drop off. Then to top it off they were very rude. We will never ever return and there are much better and more polite places who appreciate that you spend about $350 dollars each time your dogs get groomed. Save yourself and go elsewhere."

"I hate to give these types of reviews, but if I can save another pup owner the trouble that we went through it is worth it. PLEASE be careful when sending your pooch to this groomer during the hot Summer months. We took our sweet Golden Retriever to be groomed last week. When I picked him up, I could tell that he was walking a little funny. Upon inspecting him when we got home, I noticed that his paw pads had been burned and were peeling from his feet! I also noticed that his nails were cut extremely short and one was bleeding. We called the groomer and they confirmed that the dogs had been playing outside all day and they only have concrete out back…. It was atleast 95 degrees on this day. It blows my mind that they would not know better than to let these poor dogs burn their feet. They did state they would pay any vet bills. However, we were leaving the next day on vacation and our poor Scout couldn’t even walk for several days after. He also had severe bloody diarrhea which our vet told us was from the traumatic experience of his feet getting burned. With all that said, we will not be returning and will find a mobile groomer from now on."

"Love this place the grooming is amazing. My princess always looks amazing when I take here here! She smells so good and they do such a good job of securing her bows so that they stay in. The only bad thing is that they book out so far in advance."