Harborside Manor

"Hi I am writing this review not necessarily to defame but to inform the world of their practices more or less. .. So my story is... I applied for a 1 bedroom for the summer. During the application process I needed a co signer so I got one ... I had already filled out my application and paid the fee and then got a cosigner to fill out an application... as I was preparing to pay the fee for the co signer, person B.C told me that I had apparently crossed some 24 hour time limit between the cosigner's application and paying the application fee and now they are going to take away that 1 bedroom apartment and give it to someone else???? I felt it was really unfair of them ... I had not been informed of any 24 hour time limit, by them, and as I had been in constant communication with them throughout I figured things are going ok... person B.C and E.M basically came out of no where and imposed this 24 hour time limit and used it as an reason/excuse to reject our application.... so i am just writing ... just beware ...when you apply if they have a better applicant or something, they will probably use some excuse to reject your application and give the apartment to them.... I am not mad they took the apartment away... I am just hurt by their unfair practices of B.C and E.M... they showed poor communication skills (didn't tell me about any 24 hour time limits) poor listening skills (we wanted a apartment in July .... E.M called me three weeks after application, interrupting my work, and asked me to basiclally apply for OCTOBER apartment) poor overall customer service by those two ... lol during her call she even went on a rant about how "...transparent..." she is with her practices... well none of this showed your transparency. ..............just an overall poor harborside manor experience to say... beware (O and Im sure they will try to respond to this but it doesn't change the facts.. don't listen...they don't care!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!) Update: ..they still keep contacting me by phone and email even after I told them "I will contact them ...they don't need to contact me..." (...some people are just poor listeners)"

"My boyfriend and I moved here in January and everything has been wonderful so far. Maintenance issues are resolved quickly and property management is knowledgeable, very polite, and quick to respond to calls and emails. Our hallways/common areas are vacuumed regularly. The parking lot is plowed, salted, and shoveled well in the wintertime. We love our spacious closets, too."

"I’ve lived here about 5 years. Rooms are spacious enough with closet space for days as well as a basement storage area. Maintenance is very attentive when there is something wrong—but cannot do much about existing problems. my carpet is falling apart, my kitchen floor needs fixing (still), my cabinets have screws sticking out and my bathroom ceiling looks like it may or may not cave in—contractor looked at my apartment said it was poorly turned over before I moved in but there’s nothing they can do. Snow removal in the winter is pretty good. The pool is open with ONE lifeguard who is awesome, but does have a life of his own so the pool is often closed on the weekend. It’s a shallow pool and somewhat well maintained, but we pay so much in rent, (increases 50-150 a year)we should at least have the option to “swim at own risk”. But I understand liability blah blah blah. It’s pretty quiet for how many people live here. Grills, picnic tables and doggy clean up stations. My daughter adores the playground and the landscaping is well kept."

"I moved into Harborside in March of 2020 - and have enjoyed living here. My neighbors are friendly, the staff is responsive to property needs, and they have gone the extra mile in the pandemic to clean common areas and communicate protocol changes and shifts. The location is a quarter mile away from the center of Liverpool village, close to bus line and 5 minute drive into Syracuse proper. If you are looking for an apartment in this area, I would recommend Harborside Manor for your consideration."

"The staff is amazing. The only reason we moved is for more space, the apartments are nice and extremely clean, just a little on the small side. We only had one maintenance issue in the year we lived there, it was taken care of next day. Maintenance staff is also extremely friendly. It's also super easy to communicate with staff, I just sent emails most of the time, they are very responsive. Only used the pool a couple of times, but it's nice. Some of our neighbors were a little iffy, but never had any issues. Heat and hot water are included and they have energy efficient windows and AC units, so very low electric bill. If they had two bedroom, two bath units I would seriously move back."